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Clinic administrator support Full Time

at The Christie NHS Foundation Trust Manchester in Manchester (Published at 20-11-2023)

An opportunity has arisen in the Performance Management Department for a Clinic administrator support.

The team requires an enthusiastic team member who is committed to having a positive impact on cancer patient pathways.

You will have had experience working within the NHS preferably within a cancer data environment.. You will be required to work flexibly to meet the needs of the service.

Candidates must have Microsoft Office Suite experience. You will have good organisational skills and be able to communicate confidently with all levels of staff on a wide range of information

As a Clinical administrator support you will be responsible for completing, but not limited to, tasks such as:

Maintaining the tracking mailbox on a daily basis

Registering patients on the trust systems

Communicate effectively with all members of staff and external stakeholders

Maintain a good understanding of RTT and Cancer Standards

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.


  • To work with the patient pathway tracking team and clinical colleagues to ensure that patients referred into the trust are registered on the day of receipt and scanned onto the Patient Administration System (CareFlow) and CW

  • To ensure that all mandatory information is accurately collected at source and liaise with referring Trusts regarding any outstanding patient reports as per Minimum Data Set (MDS) requirements

  • Maintain the designated mailbox that all new target refrerals and inter provider transfer forms are received i

  • Communicate effectively with all members of staff and external stakeholders, ensuring that a professional manner is maintained at all times

  • To provide support to ensure that the necessary proformas are completed and entered into the relevant electronic systems and the patient case notes

  • Work autonomously and as part of a team, to organise own workload and prioritise urgent matter

  • Good knowledge of Health Records systems and CareFlow.

  • Undertake any other duties as and when required

  • Take action in line with escalation procedures to ensure management are aware of any service issues or risks and concerns raised by a service use

  • Maintain a good understanding of RTT and Cancer Standards, and contribute to the compliance of all patient pathway targets

  • Work within all Trust policies appropriate to the role.

  • his job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification as the demand of the service dictates.

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