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Support Secretary Full Time

at The Christie NHS Foundation Trust Manchester in Manchester (Published at 21-12-2023)

An exciting opportunity has arisen for a well-motivated individual to join us as a Relief Support Secretary. You will join the established team to support the B4 medical secretaries in the Clinical Oncology Department

This is part time permanent position. It will be working 15 hrs. per week

You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

You will need to have experience of audiotyping and copy typing and ideally have worked within a healthcare environment with medical secretarial experience and knowledge of medical terminology.

When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.


  • Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate

  • To carry out discharge process for patients who have been discharged from the service

  • Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Careflow), including routine use of case note tracking system

  • Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature

  • Liaise with team members to ensure stationery stock is kept replenished

Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions.

Liaise withPA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.

Liaise with internal and external departments to arrange clinical investigations and procedures.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system

Ensure accurate input of patient details when entering data on to information databases and patient administration system

Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.

Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.

Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.

Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.


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