Jobsxl | Total Jobs Online

Our client is seeking a dedicated and skilled individual to join their team as an Administrator. This crucial role involves providing essential administration support to ensure the efficient functioning of their front-line service, meeting obligations in accordance with relevant legislation. Key Responsibilities:

• Prioritise processes ensuring timely identification of appropriate provisions


• Act as the first point of contact for general calls, effectively handling inquiries or referring them to the relevant office


• Operate in a fast-paced, complex interpersonal environment, managing sensitive cases

• Vocational Qualifications Level 2 or equivalent in a relevant field with practical knowledge of service user group needs, or equivalent experience


• Ability to understand sensitive circumstances, gather appropriate information, and reach conclusions


• Strong written and oral communication skills with the ability to build relationships with a range of stakeholders


• Competent in a range of IT tools, including databases and MS Office.


• Ability to explain processes and concepts in simple terms, maintain records, and build effective relationships with service users and others


• Effective time management skills with the ability to identify priorities


• Team player with the ability to work flexibly


• Experience of working with the user group