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Customer Service Administrator Full Time

at Sammons Recruitment Group Manchester in Manchester (Published at 09-10-2023)

    Job Title: Customer Service Administrator

    Contract Type: Permanent


    Greater Manchester, North West

    Job Base:

    Office based


    Customer Service

    Salary: £22-23,000

    Reference: V-79596-1

    Contact Email: info@ontrackrecruitment.co.uk

    Contact Phone: 01252 727887

    Job Published: 26/09/2023 13:46

Customer Service Administrator

Greater Manchester, North West | £22-23,000 | Posted 13 days ago

Do you enjoy administration, have outstanding organisational skills, and a passion for providing a great customer experience? Our client in the heart of Farnham has an exciting opportunity for you to showcase your administration and customer service skills within a fast-paced environment as a Customer Service Administrator. As the Customer Service Administrator, you will be working closely with various departments across the group as well as ensuring client records are kept up to date.
Key responsibilities:

  • Reviewing application information and documents

  • Confidently liaising with clients via telephone

  • General administration including maintaining digital customer records

  • Ensuring client records are kept up to date

  • Liaise with internal and external business partners

  • Communicating with clients to request pay data and complete conference calls

  • Ensuring all calls are compliant with Data Protection

Essential Skills:

  • Excellent communication skills

  • Prior experience within an administrative role, with a keen attention to detail

  • Experience working in a fast-paced customer service position

  • Clear and confident telephone manner

  • Excellent organisation and time management skills

  • Ability to comfortably prioritise tasks

  • IT literate with working knowledge of Microsoft Word, Excel, and Outlook

If you are keen to showcase your administration and customer service skills and have a desire to be part of a dynamic team, then click ‘Apply’ now or give us a call for more information. Thank you for your interest in this role. if you do not hear from us within 5 working days unfortunately your application has not been successful. On Track Recruitment Ltd is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.
This is just one of the many roles we are working on across our divisions at the Sammons Recruitment Group. Recruiting on the basis of Talent, we are committed to supporting and promoting inclusion and diversity in the workplace and consider all applications. If you have not heard from us within 7 day you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

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