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PA to Head of Operations Full Time

at Greater Manchester Mental Health NHS Foundation Trust Manchester in Manchester (Published at 30-10-2023)

The Directorate PA will provide a full and comprehensive administrative service to the Head of Operations/Directorate Management Team and manage and co-ordinate the administration in the Secretariat, ensuring the most efficient and effective use of resources.

The post holder will have line management responsibility for the admin and clerical within the Secretariat and will be responsible for the coordination of the work and requirements identified, flagging up any issues that may come to light.

The Directorate PA will undertake general office duties including the typing of minutes, reports, other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

The post holder will assist with the coordination of all 3DR/RCA and Complaints within the Salford Directorate assisting in the management of the Team Management Review system maintaining up to date progress records and service actions.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:

Staff benefits


  • Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

  • Excellent pension

  • Cycle to work scheme

  • Salary sacrifice car scheme

  • Wellbeing programme

Blue Light Card Discounts


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