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We are looking for a Team Assistant/Administrator to join our Property Management team in Richmond, TW9.

We want someone with a can-do approach who will provide first class support to the Heads of Property Management and the wider team and isn’t afraid to get involved in lots of different tasks.

The successful candidate will need to be a good team player, with strong organisational and communication skills, the ability to work under pressure in a busy environment and a willingness to learn.

Good Excel, PowerPoint and Word skills are required as well as a knowledge and experience of gathering and compiling data/reports. Previous secretarial/PA experience would be beneficial.

Key Responsibilities of the Role

• Monitoring the department mailbox, efficiently dealing with enquiries and action where appropriate and maintaining the departmental distribution lists on Outlook.


• Setting up and maintaining efficient filing systems and archiving systems.


• Answering incoming calls and taking messages when appropriate.


• Liaising with customers and clients in a professional and polite manner.


• Diary management, including meeting room bookings, conference call set up, Zoom, MS


• Teams meeting set up and guest arrangements where required.


• Internal and external event planning (and attendance where required).


• Attending meetings and taking minutes/notes for follow up.


• Wider team support – track and process team holiday/sickness, process new joiners and leavers, organise training and co-ordinate team meetings and agendas.


• Collating information and statistics for the department and reporting this.


• Tracking various KPIs and ensuring that the relevant people respond.


• Regular use of PowerPoint and Excel, updating and/or formatting schedules, spreadsheets and presentations.


• Raising purchase orders and processing department invoices.


• Expenses submissions.


• Working on ad hoc projects and providing ad hoc administrative support to the team as required to assist the Heads of Property Management.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Team over view

Our diverse, sociable and friendly property management team strive to provide exceptional customer service for our landlords, tenants and contractors. Whilst no two days are ever the same what remains consistent is the need for thorough and proactive communication at all times.

Skills, Knowledge and Experience

You will receive comprehensive training on your role giving you the chance to flourish, however, we are ideally looking for somebody that already has the following skills, knowledge and experience:

• Strong administrative skills


• Previous secretarial/PA experience would be beneficial


• Excellent written and spoken communication skills


• Excellent IT skills including a strong working knowledge of Microsoft Outlook, PowerPoint, Excel, Word, MS Teams & Zoom


• Excellent organisation and time management skills


• Meticulous attention to detail


• Confident in dealing with clients


• Good team player who can use their own initiative with minimal support.


• Exercise confidentiality and discretion at all times

Assessment applicants can expect during selection

• Screening Call


• 3 stage interview


• Competency Test

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.