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Administrator
at Sett Valley Medical Centre Manchester in Manchester (Published at 21-12-2023)
Job Summary The purpose of the job is to work autonomously to provide general secretarial support to the Practice, Doctors and Health Professionals, involving word processing and audio typing skills with general clerical work. Key duties and responsibilities The following are the core responsibilities of an administrator. There may be occasions when there is a requirement to carry out other tasks; this will be dependent on factors such as workload, staffing levels and direction of the Practice Manager: To provide an efficient typing and word processing service for Doctors and Health Professionals. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc.
in an accurate and quality manner Update and maintain electronic referral templates and standard letters To assist the practice management team with all clerical and administrative duties Liaise with outside agencies and secondary care to make hospital appointments, bookings and admissions as required To establish, and maintain, filing and administrative systems so that written or computer information is easily accessible and secure To retrieve medical records, as necessary, and process private reports, medical attendance reports for Insurance Companies, photocopy, scan and file documents as necessary Process Subject Access Requests (SARs), profile and general notes requests File patient records and correspondence in patient medical records, as necessary and add snomed codes To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To assist with the gathering of statistics and information when required To advise patients on the relevant charges for private and non PMS procedures, and generate invoices as necessary To arrange and attend meetings, take minutes as required, including via Microsoft Teams, and record attendances To monitor the practice referral emails inbox To monitor worklists on eRS To register and deduct patients, according to appropriate policies and processes Process GP2GP records Update and maintain the SCR Process deaths, informing relevant parties, according to the appropriate policies and processes Liaise with the Health Authority and PCSE To monitor and process the Medical Secretary workflow/tasks inbox To provide cover for members of the secretarial team during periods of sickness and annual leave To apply practice policies, standards and guidance and amend if requested Any other responsibilities that may be relevantto the role of administrator. Please refer to the full job description and person specification.
in an accurate and quality manner Update and maintain electronic referral templates and standard letters To assist the practice management team with all clerical and administrative duties Liaise with outside agencies and secondary care to make hospital appointments, bookings and admissions as required To establish, and maintain, filing and administrative systems so that written or computer information is easily accessible and secure To retrieve medical records, as necessary, and process private reports, medical attendance reports for Insurance Companies, photocopy, scan and file documents as necessary Process Subject Access Requests (SARs), profile and general notes requests File patient records and correspondence in patient medical records, as necessary and add snomed codes To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To assist with the gathering of statistics and information when required To advise patients on the relevant charges for private and non PMS procedures, and generate invoices as necessary To arrange and attend meetings, take minutes as required, including via Microsoft Teams, and record attendances To monitor the practice referral emails inbox To monitor worklists on eRS To register and deduct patients, according to appropriate policies and processes Process GP2GP records Update and maintain the SCR Process deaths, informing relevant parties, according to the appropriate policies and processes Liaise with the Health Authority and PCSE To monitor and process the Medical Secretary workflow/tasks inbox To provide cover for members of the secretarial team during periods of sickness and annual leave To apply practice policies, standards and guidance and amend if requested Any other responsibilities that may be relevantto the role of administrator. Please refer to the full job description and person specification.
