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Medical Secretary / Administrator Full Time

at Berkshire Healthcare NHS Foundation Trust London in London (Published at 14-12-2023)

INTERVIEWS WILL BE HELD ON 10th JAN 2024

We have a great opportunity for a Medical Secretary to join our Community Paediatrics Team. The role is based at Upton Hospital, Fir Tree House, and is offered with flexible working hours and some remote working.

We are looking for someone with proven administration/secretarial experience who will be able to take on administration responsibilities from patient referrals to discharge, manging consultant diaries to include booking clinic appointments, typing correspondence, manging electronic mail inboxes, and dealing with patient queries, in addition to providing overall support to allocated consultants/doctors. You will also have the opportunity to manage a specialist area.

You will be joining an excellent team who can only be described as one big happy family. They work very hard to seamlessly support the children, families and supporting services. We operate in alignment with the Trust values of working together, caring for our service users, and we are committed to providing a first-class service to our children and families. Managerial support within the team is second to none, so the successful applicant will have an amazing opportunity to thrive personally and professionally.


  • Provide administration support to the Community Paediatrics Team.

  • The duties of this post will include direct administrative support and diary management for named Paediatricians.

  • The production of letters and reports with medical vocabulary by audio or copy method.

  • The post will include exchanging verbal and written information with patients, staff and carers relating to appointments, admissions and meetings, requiring tact, confidentiality and diplomacy at all times.

  • The post will require close liaison with the other teams within the Specialist Children’s Service and outside agencies, GP practices, Social Services and Educational Services daily.

  • The post holder will be part of a team of Medical Secretaries and will be required, on occasions, to work autonomously in the absence of the Team Leader

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.


Our values at Berkshire Healthcare:


  • Caring for and about you is our top priority

  • Committed to providing good quality, safe services

  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.


Benefits of working for us include:


  • Flexible working options to support work-life balance.

  • 27 days’ annual leave rising with service + opportunity to buy and sell

  • Generous NHS pension scheme

  • Excellent learning and career development opportunities

  • ‘Cycle to Work’ and car leasing scheme

  • Access to a range of wellbeing tools and services

  • Discounts at hundreds of popular retailers and restaurants

  • Staff networks for race, diversity, disabilities and armed forces community to support equality

  • Generous maternity, paternity, adoption and special leave.

  • Free parking across Trust sites


The “must haves” for you to be considered for this role:


  • At least one year’s secretarial experience – NHS experience would be advantageous, although training will be provided for the right applicant.

  • Excellent audio/copy/touch typing skills – attention to detail is a must.

  • Intermediate knowledge and experience of Microsoft Outlook, Word, Excel and Teams.

  • Ability to independently manage time, prioritise and work to deadlines.

  • Demonstrate flexibility to meet the demands of an unpredictable workload.

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Dawn Wolfeon 01753 635530 or email: dawn.wolfe@berkshire.nhs.uk who’ll be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.


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