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Medical Education Administrator and Personal Assistant Full Time

at Central and North West London NHS Foundation Trust London in London (Published at 14-12-2023)

The post holder will provide a comprehensive professional personal office service including full administrative and secretarial support the Director of Medical Education (DME) and Head of Medical Education (HoME).

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The post holder will optimise the time of the Director of Medical Education (DME) and manage and co-ordinate all incoming and outgoing business correspondence on their behalf.

S/he will be responsible for a number of administrative areas related to postgraduate medical training and expected to use their own initiative, working under minimal supervision. The post holder must be able to plan and manage a range of complex duties, organise their work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.

The role will require constant awareness of the work and key priorities of the Medical Education team.

The post holder will be part of a small team and will be expected to cover colleagues in instances such as annual leave.

With a diverse culture and equally diverse range of opportunities across numerous specialties and services – whatever stage of your career you're at, there's always a place for you at CNWL.

Provision of a personal assistant service to the DME. This will include the management and production of all correspondence, diary management ensuring that all key meetings and events are diarised, appropriate time is available and paperwork is prepared.

Assist and coordinate the distribution of the Postgraduate Medical Education newsletter liaising with trainees, medical students, trainers, consultants withoverall sign off by Head of Medical Education and Director of Medical Education and releasing it in a timely manner.

Managing and coordinating the Medical Education pages on Trustnet and external post graduate medical education team website to ensure information and contacts are up to date.

To monitor e-mail and correspondence and be able to bring essential items to the attention of the DME and Medical Education deputies/HoME/MEM for action.

Preparation and management of the PGME meetings, such as Postgraduate Medical Education Group, Medical Education Senior Management Group, trainee support meetings and other meeting as appropriate. This will include drafting of agendas, production of formal minutes, dealing with action points, liaising with projects, tracking progress and booking and management of venues.

Assisting with Corporate induction when required by the team if a huge intake.

Compile and submit study leave reimbursement requests to finance on a monthly basis

Co-ordinate the local induction for St Charles and South Kensington and Chelsea trainees.

Manage sickness absence and annual leave for the team via the health rostering system and closing off monthly manpower returns.

Assisting and coordinating conferences and training workshops as necessary.

Managing the Higher Trainee Executive Shadowing Programme

Provide administration support to the SRTT/LTFT/IMG Champion

Co-ordinate the PGME awards programme

Co-ordination of trainee mentoring programme

Co-ordination of the bi-monthly Trust Learning Round

Ad-hoc administration support for the Medical Education Manager

Collation of relevant information, drafting of responses and preparation of correspondence on a wide range of routine and non-routine issues both internally and externally.

Co-ordinate and support the work of the DME and key programmes within medical education.

Collation of raw data from internal and external sources on a regular basis and production into appropriate formats, e.g. spreadsheet, reports.

Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure this is communicated properly within and outside the organisation.

To be the initial point of contact by phone or in person for the DME and ensure that all enquiries are handled to the highest standard of customer care.

To ensure that financial procedures are followed in order to ensure the effective management of allocated budgets. Replace and order stationery and other stock items to ensure adequate provision for all work undertaken by the PGME department.

To undertake any other duties commensurate with the grade and experience


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