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Senior Network Engineer Full Time

at Avoira Limited Manchester in Manchester (Published at 07-12-2023)

Job Title: Senior IT Network Engineer


Salary: £39,000 - £43,000


Benefits: Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership and more


Overall Purpose: The Senior Network Engineer is responsible for Uptime of customer and internal IT systems, and providing technical support for customers.


Responsibilities:



  • Responsible for the delivery, availability, integrity, and management of all network services that are offered via Avoira, working with our members and customers to manage their network services.

  • Provide fault diagnosis and timely resolution of day-to-day network faults and incidents, upon escalation from IT Service Desk, other engineers or any other colleagues, 2nd and 3rd line technical support.

  • Produce, develop, and maintain operational procedures, work instructions and other appropriate documentation.

  • Ensure Service Desk tickets are dealt with in line with the relevant SLAs and KPIs.

  • Ensure security “Best Practise” is adhered to. Investigate problems, according to impact, through to resolution or error identification.

  • Assist Project Manager / Technical Services Manager on key projects.

  • Lead projects when required. Responsible for uptime of Birchwood Park and Westlakes network and connectivity, plus any other locations Avoira IT manage.

  • Responsible for Infrastructure/network systems using a range of tools and reacting to problems, develop / advise on improvements to monitoring platforms.


Skills & Experience


Essential:



  • Excellent understanding of Networking and Network principles.

  • Excellent understanding of VLANs and trunks.

  • Knowledge and practical experience of troubleshooting and configuration of Routers / Switches / Firewalls.

  • Practical Experience with CISCO and HP / Aruba switches.

  • Practical Experience and solid understanding of L3 routing protocols, OSPF, EIGRP, BGP.

  • Experience managing Solarwinds Orion NPM or other network monitoring platforms.

  • Ability to contribute to the creation and update of network diagrams and documentation for design and planning network communication systems.

  • An understanding of Microsoft Server and Desktop technologies.

  • Good all-round troubleshooting, fault finding and problem-solving capabilities.

  • Significant experience of troubleshooting network issues.

  • Ability to quickly learn new or unfamiliar technology and products.

  • Good level of commercial awareness.

  • Minimum 5 years’ experience working in a similar role.

  • Good knowledge of Server Operating systems, DHCP setup, DNS Setup.

  • Hold CCNP certification or be willing to undertake the qualification (or equivalent)


Desirable:



  • Experience of Microsoft Azure.

  • Good understanding of telecoms systems.

  • Experience in supporting Office 365 applications


Job Types: Permanent, Full-time


Salary: £39,000.00-£43,000.00 per year


Benefits:



  • Company pension

  • Gym membership


Schedule:



  • Monday to Friday


Ability to commute/relocate:



  • Warrington, WA3 6GA: reliably commute or plan to relocate before starting work (required)


Work Location: In person



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