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IT Field Engineer Full Time

at Serata Search UK LTD Manchester in Manchester (Published at 07-12-2023)

IT FIELD ENGINEER


30K TO 34K BASIC PLUS BENEFITS AND FULLY EXPENSED VAN INC FUEL


HOME BASED COVERING NORTH MANCHESTER AND SURROUNDS


Our client is a leading provider of IT Support Solutions within the Education sector. Established for many years they are hugely successful and respected in the sector helping schools achieve their best standards of learning and development through technology. We are now looking IT Support Engineer to join the team. Experienced in 1st and 2nd line IT support we are looking for someone that has experience of working onsite with clients, great communication skills as well as the technical IT support engineer knowledge. The company are superb to work for and provide a great environment and culture with great training and development opportunities.


Main Responsibilities as IT Field Engineer



  • Based from home looking after your portfolio of schools

  • Providing a planned and reactive service to your sites across all of their IT Support needs

  • Installing, maintaining a range of software, hardware and accessories including interactive whiteboards and learning tools

  • Maintaining and developing excellent client relationships

  • Handling all technical IT support problems and issues that may arise

  • Devising plans with the client to ensure continuity of service and best use of budgets

  • Liaising with multiple contacts for different departments across site


Main Skills



  • A background in 1st, 2nd line IT support, ideally with field experience

  • Corporate or education sector experience

  • Possess great communication skills and an ability to build client relationships effectively

  • Technical knowledge of:

  • Windows Server 2008 – 2016

  • Assisting with managing Active Directory environments and using Group Policy in an environment of 30+ devices

  • DNS, DHCP, and the TCP/IP suite

  • WDS, MDT, or other imaging tools (both creating and deploying images)

  • Windows 7 – 10

  • Office 365


“Serata Search are operating as an employment agency”


Job Types: Full-time, Permanent


Salary: £30,000.00-£34,000.00 per year


Benefits:



  • Casual dress

  • Company car

  • Company events

  • Company pension

  • Free or subsidised travel

  • Work from home


Schedule:



  • Monday to Friday

  • No weekends


Licence/Certification:



  • Driving Licence (required)


Work authorisation:



  • United Kingdom (required)


Work Location: On the road


Reference ID: 056787



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