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F&B Arena IT Support Engineer
at Oak View Group Manchester in Manchester (Published at 07-12-2023)
Oak View Group:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.
OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future.
Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner.
Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester.
With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community.
For more information - Co-op Live
As we gear up to opening our doors, we’re excited to announce we are looking for talented IT Support Engineer who will manage the maintenace and troubleshooting of tills, printers, and other IT equipment within F&B operations. As a part of your role you will conduct regular error checks of all IT equipment, provide 2nd line technical support and responding to IT issues promptly, minimizing downtime and ensuring seamless experience for both staff and fans.
Knowledge, skills & experience:
- Experience in a field-based customer facing engineering role, ideally in the Retail, Hospitality or Leisure industry with experience and knowledge of maintaining and installing EPoS equipment
- The ability to have technical conversations and effectively challenge and question discussions to ensure the right outcome is achieved
- Excellent communication skills (written and verbal)
- Proficiency in the use of Microsoft Office software with the aptitude to pick up new software packages quickly
- The ability to work on your own initiative, managing your own workload
Our Inclusion Commitments:
Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!
We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people, improves our
service, and raises our
excellence.
We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.
If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.
We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
