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1st Line IT Helpdesk Technician
at Parmar Staffing Manchester in Manchester (Published at 07-12-2023)
We are recruiting for a first line IT Technician to work for a growing business based in Manchester.
The role will be working on an established helpdesk and closly with 1st and 2nd line technciain.
Knowledge, skills and experience
- a) Superior Customer Service Skills
- b) Able to prioritise and schedule own workload within a fast-paced environment.
- c) Proactive and positive approach to problem solving and client interaction.
- d) Exceptional attention to detail, flexibility and uses own initiative to troubleshoot complex issues.
- e) IT Service Desk Environment.
- f) Networking Experience (routers, switches & firewalls). Understand basic network terminology and basicnetwork configuration.
- g) Administering & supporting Office365, with hands on experience of user and licence administration
- h) Microsoft Desktop.
- i) Administering & supporting Microsoft Windows Server 2008/2012/2016, preferably in a VMWare ESXi environment or HyperV.
The salaryis £20,000 to £25,000 Negotiable
The Benifits include
- 23 days holiday
- PHI
- Pension Scheme
- Cycle to work scheme
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Life insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Technical support: 1 year (required)
- Customer service: 1 year (required)
- 365 admin: 1 year (required)
- Azure: 1 year (preferred)
- Active Directory: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
