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Administrator - Academic Support, London
at QA Limited London in London (Published at 04-12-2023)
Vacancy details
Talent pool
Operations - HE - Registry & Student Records
Title
Administrator - Academic Support, London
Contract type
QA HE Ltd Permanent
Job advert
Experienced Administrator for our Northumbria University London Campus
London based, Hybrid working (on campus and remote)
Do you have strong administration experience ideally within the education sector (preferred) or within a busy back office function where organisation and communication are key? If so, we have the perfect opportunity for you!
About our role: As Academic Support Specialist you will proactively deliver effective and efficient academic administrative support mainly through our student CRM system. You will work alongside a small team and take part in various academic processes and tasks to ensure our student journey is enjoyable.
Good IT, Word and Excel skills a MUST
Here’s a flavour of what’s involved: (training provided)
Provide guidance and advice to academic staff on the application of Northumbria University’s procedures
Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board.
Supporting academic misconduct meetings.
Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme.
Assessment monitoring including invigilation, arranging exam paperwork and exam-packs
Liaising with London Programme Leaders to ensure Programme Handbooks are up to date at the start of the year and new intakes.
Manage the Programme Support mailbox and resolve queries.
To support the Visa Compliance Audit; ensuring all deadlines are met within a timely manner
To support, communicate and process Change of Circumstances request
To support the student enrolment process
Work collaboratively with the Student Progress team, Ask4Help team and wider university support team to ensure students are supported through their studies
Bring your experience:
Previous experience in administration.
Experience in working with MS Excel.
Demonstrable success in building good relationships with key internal and external parties.
Experience of multi-tasking and delivery to agreed timescale
Experience of planning and organising the activities of self and/or others.
A little more about us:. QAHE is a private UK higher education provider working in partnership with universities, colleges and education specialists in the UK to recruit, market and deliver a range of programmes from foundation level, to undergraduate and postgraduate degrees. We currently teach over 2,000 students from all over the world, graduating over 800 students in 2016 and providing over 25,000 hours of teaching per year across five UK locations.
Apply today - Simply .
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#academicsupport
What We'll Do For You!
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
Vacancy location
Location
London, London, London (Middlesex Street)
General information
