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Practice Secretary/Receptionist Full Time

at North Trafford Group Practice Manchester in Manchester (Published at 27-11-2023)

North Trafford Group Practice is looking for a Medical Secretary to join our Secretarial Team.


We are large forward thinking practice of 15,000 patients, providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove.


We are using EMIS Web and DOCMAN as our clinical system along with Ask My GP to provide digital platform to our patients.


We believe in staff welfare and we are competitive in our offerings to the right suitable candidate.


Benefits include, free parking area (on Seymour Site), workplace pensions and holidays allowances plus bank holidays (pro-rata).


We are currently looking for a potential candidate who has been working or have previous experience in working as Medical Secretary in General Practice.


The role requires experience and knowledge of making referrals to secondary care or other clinical providers, through our clinical system.


The Secretarial team comprises of 3 Medical Secretaries, once recruitment process is completed. The position would be shared and a proportion of time will be allocated to referrals. The remaining time, majorly would be allocated to summarising, scanning, read coding and preparing reports.


Though it is essential that applicant should have knowledge of the above tasks, however training can be provided if applicant requires in any of the above tasks.


Main Responsibilities of Job Role:



  • Processing referrals through EMIS Tasks, clinical notes, or shorthand notes

  • Keep up to date with changes in referral systems and new proformas by reading e-mails sent to the practice.

  • Ensure 2 week wait proformas are dealt with efficiently and promptly and contain all relevant information. Follow up all proformas ensuring appointments are made within a 2 week period.

  • Ensure correct proformas are being used by GPs and these are saved within the GP proforma directory.

  • Make best use of the Practice computer system to ensure good communication and audit standards.

  • Undertake queries on behalf of patients, trying to establish their concerns and trying to resolve, keeping the patient informed at all times.

  • Preparing insurance, solicitors and patient reports as per required.

  • Attend meetings within the Practice, take and transcribe accurate minutes and distribute as required.


Job Types: Full-time, Part-time, Permanent


Benefits:



  • On-site parking

  • Sick pay


Schedule:



  • Day shift


Experience:



  • Secretary: 1 year (preferred)

  • GP surgery: 1 year (preferred)


Work Location: In person



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