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OTS IT Supply Chain Manager Full Time

at Amazon UK Services Ltd. London in London (Published at 23-11-2023)


  • Experience managing teams

  • Experience delivering cross functional projects

  • Experience in program or project management

  • Experience defining program requirements and using data and metrics to determine improvements

  • Experience working cross functionally with tech and non-tech teams

  • Experience in supply chain management

The Ops Tech IT Supply Chain organization manages a large suite of supplier portfolios and is responsible for a wide variety of hardware testing and deployment, new device launches and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT. This includes supplier engagement and facilitation of requirements gathering with multiple other teams to forecast and plan for multiple strategic initiatives globally. The primary function is to define and deliver global solutions which aid in the speed and scalability of Ops Tech IT and our global operations partners.


In this supply chain manager role, you will:


  • Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.

  • Develop supplier product roadmap and product lifecycle plans in collaboration with IT hardware engineering, technical operations and product management team.

  • Develop efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products.

  • Maintaining monthly supplier scorecards and conducting quarterly supplier executing business reviews.

  • Supporting purchasing and planning teams by monitoring supplier performance and addressing supply or supplier issues.

  • Participate in manufacture and supplier reviews to ensure final costs are tracking to business objectives and established cost avoidance goals.

  • Serve as a key member of Ops tech IT supply chain team in helping to define and deliver global solutions at the same time documenting automated processes that address improved speed and scalability of the supply chain team.

  • Key to success in this role include exceptional program management skills, customer obsession and clear concise communication skills. The candidate needs to be able to extract insights from data and be able to communicate clearly appropriate triggers and actions.

We are open to hiring candidates to work out of one of the following locations:

London, GBR



  • Experience managing, analyzing and communicating results to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).


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