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Administration Clerk Full Time

at Mersey and West Lancashire Teaching Hospitals NHS Trust Manchester in Manchester (Published at 06-11-2023)

Part Time 30 hours per week

Provide Administrative service, Community & Primary Care Services Care Group. Cross cover is required when colleagues are on annual/study or sick leave.

The Community & Primary Care Services Care Group provides a full range of in-patient, out-patient, community & at home care services to St Helens, Knowsley and Halton and out of area patients.

A Standard DBS is required for this post.


  • General office duties including dealing with incoming and outgoing mail, e-mail, photocopying, posting letters.

  • Participate in housekeeping of the office environment.

  • Obtain information requested by Admin Manager.

  • Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the department runs smoothly.

  • Attend appropriate training, meetings and education sessions at the request of manager.

  • Work with managers to review working practices, ways of working and find solutions to problems.

  • Work in a flexible manner in accordance with the Trust Policy.

  • Any other duties required by Line Manager.

Mersey and West Lancashire teaching Hosptial NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.


Our latest achievements include:


  • Acute Trust of the Year – HSJ Awards November 2019

  • Trust rates Outstanding by the CQC – Inspection August 2018

  • Top 100 places to work in the NHS (NHS Employers and Health Service Journal)

  • Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)

  • Best place to work in the North West (NHS Staff Survey 2021)

In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas;


  • Standard of care

  • Best place to work

  • Care of patients being the Trust’s priority

  • Staff engagement

  • Staff morale

  • Compassionate and inclusive

  • Providing a safe environment for staff

KEY DUTIES


  • General office duties including dealing with incoming and outgoing mail, e-mail, photocopying, posting letters.

  • Participate in housekeeping of the office environment.

  • Obtain information requested by Admin Manager.

  • Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the department runs smoothly.

  • Attend appropriate training, meetings and education sessions at the request of manager.

  • Work with managers to review working practices, ways of working and find solutions to problems.

  • Work in a flexible manner in accordance with the Trust Policy.

  • Any other duties required by Line Manager.

ADMINISTRATIVE RESPONSIBILITIES


  • To carry out administration duties outlined by the line manager.

TEACHING & TRAINING RESPONSIBILITIES


  • Take part in the Trust appraisal process, agreeing objectives and a personal development plan on a yearly basis.

  • Attend mandatory training and maintain up to date administrative and secretarial skills. Partake in any training that may be recommended in terms of personal development.



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