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IT Support Analyst Full Time

at first moment Fotografie GmbH London in London (Published at 02-11-2023)


IT Support Specialist -An exciting opportunity to work with a global insurance company!


I am recruiting an IT Support Analyst for a prestigious Insurance firm based in London.


I am looking for an individual with proven experience in a similar support role offering 1st/2nd line support with great customer service and the ability to work as part of a team or use your own initiative.


London based role 4/5 times weekly


Salary £35,000-£40,000


Responsibilities include-



  • Log all IT issues and allocate priority and aspects of support in order to action resolution

  • Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues

  • Proactively solve issues and problems for hardware and software requirements.

  • Keep all users updated on any immediate network matters/issues.

  • Assist with updating the company intranet website (SharePoint).

  • Help maintain the inventory ensuring it is accurate and up to date.

  • Work with 3rd Party teams to request and order IT equipment.


The successful candidate for this role will be able to deliver a high level of customer service by providing high quality IT support and service, both in-person, remotely and by phone, to address IT requirements across the business.


If you think you could be a good match for this role, please send your CV in for immediate consideration.


London based role 4/5 times weekly


IT Support Analyst With 2/3 Years Experience Required!


Please only send your CV if you have previous experience in skills mentioned above .





Location:


London


Start Date:


ASAP


Rate:


£35000 - £400000 per annum + Bonuses & Benefits


Reference:


IT Support STR


Posted Date:


27/10/2023





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