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Sales Support Administrator (Hybrid) Full Time

at Veralto Manchester in Manchester (Published at 30-10-2023)


Are you...


Interested in working for an international and diverse company?


Interested in developing your career in the water industry?


Looking for a friendly and supporting team?



If so, read on!


At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.


We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.


As a Sales Support Administrator you will be responsible for actively adding value to the customer journey with Hach by delivering a positive customer experience whilst working closely with our wider sales organization to deliver strong growth. You will have opportunities to develop deeper sales, technical and customer service skills so you can decide where your career with Hach can take you. We are located in Salford Quays, Manchester, and you can expect to work in a hybrid model, part enjoying our waterfront offices and part working from home.



As a Sales Support Administrator, your typical day will be:



  • Providing efficient customer responses to sales enquiries received by both e-mail and telephone


  • Delivering accurate sales quotations


  • Promptly following up sales leads


  • Calling customers to increase web shop utilisation


  • Liaising with sales team and account managers




You will:



  • Be proficient in computer skills with confident knowledge in Microsoft office, Microsoft teams


  • Have excellent communication skills, both written and verbal, and be able to work effectively in a team environment


  • Have high attention to detail, excellent organisational skills, and the ability to handle multiple tasks and effectively prioritise


  • Be driven by adding value and providing excellent customer service where no job is too big or too small




It would be a plus(but not essential) if you also possess previous experience in:



  • Working in a sales administration or customer administration role


  • Salesforce.com


  • Water quality, the water industry, or other scientific field




We offer:



  • 24 days of vacation (in addition to bank holidays)


  • Hybrid working


  • Professional onboarding and training options


  • Powerful team looking forward to working with you


  • Career coaching and development opportunities


  • Benefits available include employers pension, private healthcare, dental care, gym memberships, store discounts




At Hach (Hach Careers), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.



As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.


At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out.




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