applicants
IT Support Technician
at Contrast UK Ltd Manchester in Manchester (Published at 23-10-2023)
Technical capability with great communication skills – that’s what it takes to be a successful on-site IT Support Technician. If that sounds like you – and you can commute to the Middlewich area – read on!
You’ll need a range of IT skills for this one, including application support and troubleshooting hardware and connectivity – at 1st and / or 2nd line level.
A busy and growing IT MSP business is looking to add 2 new members to its support team, to be based on site close to the Middlewich area. If you’ve worked in the education sector – this is definitely up your street - it would be distinct advantage if you have worked in a school, college or university.
The role will be Monday to Friday working on-site, 8am til 4pm hours serving as the 1st Fix specialist as well as coordinating escalations to a service desk back at head office.
You will be a friendly, approachable and accommodating presence around the site – with a solution orientated approach, able to manage expectations in a fast-paced environment.
Desirable Skills and Experience:
- Knowledge of Microsoft Servers and core components.
- Basic Networking knowledge.
- DHCP, DNS
- PC diagnostic Skills
- Windows Server and Desktop operating systems.
- Knowledge of Active Directory, AAD,
- Office 365, Teams, Google Classroom
- Firewall and Filtering
- Desktop Deployment (WDS, MDT, SCCM)
- Perform hardware repairs when needed.
- Maintain asset logs of equipment
- Create and update processes and procedures
- Share job responsibilities and knowledge within the Team.
- Ensure a clean and organised working environment.
The role will be dependant on an appropriate DBS and would ideally suit a driver, as you may be moving between sites with occasional visits to Head Office, still located in East Cheshire.
Job Types: Permanent, Full-time
Salary: £25,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Middlewich, Cheshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
