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Business Support Administrator (Part-Time, Job-Share and Full-Time)
at Zurich Insurance Manchester in Manchester (Published at 09-10-2023)
Location: Manchester or Chipping Norton: hybrid working options available
Salary: £20,000 to £24,000 depending on experience plus excellent benefits
The opportunity:
An opportunity to join a diverse and supportive team to provide administrative support to our Zurich Private Clients team. We are looking for an enthusiastic team player who can mirror our values. In this role you will be processing all our enquiries from our High Net Worth brokers, to ensure delivery of excellent customer service; whilst working alongside and supporting, our market underwriting team.
If you are great at organising and able to prioritise your workload and have great communication skills, this a genuine opportunity to develop a career in Insurance.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
Key responsibilities:
- Assists other team members so that team and business objectives are achieved daily.
- Demonstrates an understanding of the customer’s needs and ensures they are met.
- Research and respond to telephone and electronic inquiries from customers and enter enquiry data into underwriting and supporting systems.
- Carries out non routine duties as required by the wider ZPC team.
- Provides coaching and training for the team ensuring knowledge shared appropriately.
Skills required:
- Excellent communication skills – written and verbal.
- Collaboration and Team Focussed.
- Detail orientated.
- Delivery Focused.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
