applicants
IT SERVICE OPERATIONS MANAGER
at Intec Select London in London (Published at 04-10-2023)
Service Operations Manager – £40,000 – £50,000 – Dartford (Hybrid) – Health & Wellness Overview: A market leading Non-Profit Health and Wellness organisation are looking for an experienced Service Operations Manager to be responsible for the delivery of service management, infrastructure operations, and information security. This role will help define the roadmap for service management and cyber security processes and work towards the organisation’s strategic vision. Responsibilities:
Accountable for the delivery of IT services to the agreed service level
Manage third-party providers of IT infrastructure and application services
Manage the optimisation of IT infrastructure and services (via third parties)
Act as an escalation point for service issues
Identify opportunities to improve service availability
Be responsible for the delivery of agreed service improvement projects
Role Requirements:
ITIL qualified
Experience as a service management professional, with a demonstrable passion for service improvement
Hold relevant IT-related qualifications
Prince2 and Agile (desirable)
Package:
£40,000 – £50,000
Hybrid working (1-2 days a week in the office).
Service Operations Manager – £40,000 – £50,000 – Dartford (Hybrid) – Health & Wellness
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