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IT Support Full Time

at Ashdown Group London in London (Published at 04-10-2023)


IT Support - London, Hybrid


We are looking for an enthusiastic and driven IT Support Engineer who is keen to develop and expand their skillset. Based in the heart of London's Moorgate, you will be joining a leader in sustainable energy. This is a brilliant opportunity to accelerate your IT career, fuelled by on-the-job growth, within a forward-looking company on during a time of expansion.


Responsibilities include;



  • Efficiently tackling 1st and 2nd line technical challenges spanning hardware, software, and network intricacies.

  • Being a pivotal pillar in the company's tech ecosystem through shaping and managing Microsoft 365 domain accounts.

  • Work cross-functionally with teams by introducing and training on cutting-edge solutions and enhancements.

  • Documenting insightful troubleshooting steps and resolutions for future reference.

  • Expand your knowledge and develop through contributing to technology projects that amplify operational efficiency and user experience.


To be successful you should have:



  • The ability to skilfully troubleshoot and resolve hardware and software issues within the Windows environment.

  • Possess an understanding of Microsoft 365 and the MS Office Suite.

  • Exceptional communication skills for seamless interactions with colleagues and clients.

  • Be able to expertly manage your workload, through prioritised tasks, team and autonomous work.


This role offers a day working from home, and requires the candidate to be flexible in visiting the company's other site in Belvedere, Kent if required.





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