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Team Secretary Full Time

at QBE London in London (Published at 27-09-2023)




Primary Details
Time Type: Full time
Worker Type: Employee


Team Secretary


London/Hybrid



It’s an exciting time to be at QBE…



We’re going through a period of company-wide transformation and modernisation with the aim of providing the best service to our customers!



Are you ready to make your career at QBE?



We are on the lookout for passionate and driven Secretaries to help support our Group Data Leadership team.



This role will play a key part in providing high level secretarial and administrative support to senior management.



Your responsibilities for this role may include, but are not limited to:




  • Demonstrate awareness of the annual departmental business plan to ensure that work activities are aligned to, and support its achievement



  • Undertake copy and audio typing (where required), compiling minutes, correspondence, reports, spreadsheets, presentations, meeting agendas etc., to ensure information is presented in the most effective manner and presents a professional image of the department.



  • Maintain diaries and contacts to ensure best use of time in line with working priorities.



  • Maintain departmental filing systems to ensure that information is up to date, consistent and is easily accessible to the team.



  • Organize internal and external meetings, book venues and meeting rooms, make arrangements for equipment and catering and ensure invitations and notes are distributed in a timely fashion.



  • Organize travel itineraries for members of the team e.g. travel, accommodation and currency arrangements to ensure these are made in line with requirements and company policies



  • Organize and maintain stationery stocks to ensure there is an adequate supply for the department.



  • Open and distribute incoming post in a timely manner, ensuring correspondence is forwarded to the relevant person as quickly as possible.



  • Liaise with external and internal contacts to ascertain their needs forwarding calls and messages to the appropriate team member to ensure communication processes are fit for purpose



  • Maintain strong relationships with key internal and external stakeholders to ensure communication processes are effective and to maximize opportunities for influence.



  • Prepare and submit senior management expenses for payment in a timely fashion to ensure these are settled in line with QBE policy



  • Support senior management in effectively managing and responding to approval requests i.e. absence, recruitment, promotions to ensure these are in line with QBE’s internal policies



You will need to be able to display you have the following qualifications and experience:




  • Minimum typing speed of 50wpm



  • Relevant secretarial skills (audio, shorthand etc)



  • Diary management skills



  • Organizational and prioritization skills



  • Flexible and adaptable



  • Interpersonal and communication skills (face to face, telephone, written)



  • Accuracy, precision and attention to detail



  • Working knowledge of MS Office package (Word, Excel, PowerPoint, Outlook etc)





Why QBE?





We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.





At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).





Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;





5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada




Employer of the Year 2022 Winner – Insurance Insider




British Claims Awards 2022 Winner - InsurTech Award




Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year




Working Families Best Practice Awards 2021
Finalist for: Best COVID-19 Response




Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year





We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent





Inclusion of Diversity




We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.




We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.





ESG & Sustainability




At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (

Link
).





About QBE




We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.




We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.




And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.




With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.




We believe this is our moment – what if it was yours too?




Your career at QBE — let’s make it happen!




To find out more about why you should work for QBE, visit our

careers website.






What next?




If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.





Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.





APPLY NOW and let’s make it happen!




How to Apply:


To submit your application, click "Apply" and follow the step by step process.



Equal Employment Opportunity:


QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.



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