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JOBSXL - Job Centre Online29-03-2024<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>Overview</b></p><br />
<p>Complete Talent Services are currently recruiting for a Junior IT Support Engineer on behalf of a leading manufacturing business in the Manchester area.</p><br />
<p>This position will have overall responsibility for the day-to-day maintenance of the IT infrastructure at the Oldham site. General setting up of equipment and simple tasks such as basic troubleshooting.</p><br />
<p><b>Duties and Responsibilities</b></p><br />
<ul>
<li>Collaborate with the current IT personnel along with the IT service provider with the aim of implementing improvements.</li>
<li>Setting up of new computers, both digitally & physically when required.</li>
<li>Repairing of corrupt/full-capacity computers by clearing & re-installing our company install of Windows.</li>
<li>Aiding the team with any questions that may arise.</li><br />
</ul><br />
<p><b>Qualifications and Experience</b></p><br />
<ul>
<li>GCSE’s Grades 5 to 9 (C+ to A+) / A-level in both Maths and English.</li>
<li>Demonstrable experience of Microsoft Word & Microsoft Excel.</li>
<li>Ability to add value, reduce costs and advice on business improvements.</li>
<li>Excellent relationship management skills with the ability to engage and negotiate.</li>
<li>Excellent communication skills.</li>
<li>Excellent problem-solving abilities.</li>
<li>Results orientated with ability to plan and deliver against project deadlines.</li>
<li>Resilient, self-motivated, and able to work well under pressure.</li>
<li>Technical mindset with a background in IT.</li><br />
</ul><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £23,000.00-£26,000.00 per year</p><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li> Oldham: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413328/junior-it-support-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413328/junior-it-support-engineer-at-manchester/
[Full Time] Junior IT Support Engineer2023-12-07 16:03:19<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>IT Network Engineer</b></p><br />
<p><b>Halifax</b></p><br />
<p><b>Up to £50k</b></p><br />
<p>As Lead Network Engineer you will be supporting over 500 users, you will be an experienced network engineer who will provide UK and global technical network support. You will be responsible for all aspects of the network including: device discovery, configuration backup, configuration change management, complex network operations, compliance , switch management and monitoring. You will work closely with the Head of IT and our IT and Digital teams, supporting all projects efficiently and on time.</p><br />
<p>· Manage, monitor and maintain all aspects of managed switches including <span class="caps">SNMP</span>, <span class="caps">VLAN</span>’s, Subnets & Strom control.</p><br />
<p>· Manage, maintain and update firewalls ensuring latest firmwares are applied on all global appliances.</p><br />
<p>· Proactively improve our network security, suggesting improvements where identified. Actively work with our existing security teams on our <span class="caps">SOC</span>/SIEM journey. Assist with internal / external vulnerability and dark web scanning along with <span class="caps">SSO</span> configs.</p><br />
<p>· Windows server support alongside Hyper-V.</p><br />
<p>· You will be the third point of escalation to the Head of IT, IT and Digital Teams.</p><br />
<p>· Assist the Head of ITwith our global network standardisation and central management goals with consideration of high availability, failover, load balancing & disaster recovery.</p><br />
<p>· Implement best practice network security for all our public and privte environments including Azure, <span class="caps">AWS</span> and Digital Ocean.</p><br />
<p>· You will be the third line of escalation for all business critical network related issues outside of standard business hours.</p><br />
<p>· Monitor network performance ensuring system availability and reliability.</p><br />
<p>· Proactively review our <span class="caps">LAN</span>/WAN/VPN topologies ensuring our services are robust, reliable and cost effective. <span class="caps">WAN</span> connectivity should also be reviewed, providing business cases for comparables such as leased line vs <span class="caps">MPLS</span>.</p><br />
<p><b>Must haves:</b></p><br />
<p>· Technical knowledge surrounding SonicWALL, TZ and <span class="caps">NSA</span> administration and configuration, including monitoring, administration of interfaces, objects & groups, access rules, <span class="caps">NAT</span> policies, routing, zones, <span class="caps">VPN</span>, <span class="caps">DHCP</span> & <span class="caps">DNS</span>, certificates and security & decryption services.</p><br />
<p>· Technical knowledge surrounding HP Aruba network switch management, including monitoring, configuration and deployment.</p><br />
<p>· General knowledge surrounding Hyper-V Windows environments and failover clusters.</p><br />
<p>· Ubiquiti Unifi cloud controller administration and adoption.</p><br />
<p><b>Nice to haves:</b></p><br />
<p>· SonicWALL network security manger deployment.</p><br />
<p>· Aruba Central for cloud managed network switches.</p><br />
<p>· CloudFlare Magic Transit, gateway and zero trust.</p><br />
<p>· <span class="caps">SSH</span>, Telnet and PowerShell commands.</p><br />
<p>· Demotz network device monitoring.</p><br />
<p>· Knowledge of network cloud security surrounding; Azure / <span class="caps">AWS</span> / Digital Ocean.</p><br />
<p>Job Type: Full-time</p><br />
<p>Salary: £45,000.00-£50,000.00 per year</p><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li> Elland: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Work authorisation:</p><br />
<ul>
<li>United Kingdom (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br />
<p>Reference ID: SC/NE</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413327/it-network-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413327/it-network-engineer-at-manchester/
[Full Time] IT Network Engineer2023-12-07 16:03:16<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>IT Service Technician</b></p><br />
<p>Our client is a global leader in the IT / Technology sector and they are looking for an IT Service Technician to provide technical to support to their clients. This is a field-based role, so a driving licence is an essential requirement. Our client offers a salary of £28,000 and a company car.</p><br />
<p><b>Your key role will be to:</b></p><br />
<p>· Provide post-sales/implementation technical support services to customers including installation, troubleshooting, problem resolution and maintenance.</p><br />
<p>· Responding to customer questions regarding operation and malfunctions.</p><br />
<p>· Advising customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.</p><br />
<p>· Installing, maintaining and diagnosis of machine faults as per Company Guidelines and SLA’s</p><br />
<p>· Escalating issues to a Senior Technician / Manager when required.</p><br />
<p>· Monitor and maintain adequate stock levels</p><br />
<p>· Develop and maintain a good rapport with the call centre</p><br />
<p>· Ensure all relevant paperwork is completed and submitted in a timely manner</p><br />
<p>· Training customers to be proficient in the use of their equipment.</p><br />
<p><b><span class="caps">KNOWLEDGE</span>, <span class="caps">SKILLS</span> & <span class="caps">EXPERIENCE</span> <span class="caps">REQUIRED</span></b></p><br />
<p>· 1+ years’ experience with <span class="caps">MFP</span>s/ Printers taking apart to component level</p><br />
<p>· Good written and excellent verbal communication skills across all levels</p><br />
<p>· Strong customer service skills</p><br />
<p>· Effective workload scheduling and prioritising</p><br />
<p>· Full and Valid Driving Licence</p><br />
<p>· Full Colour Vision</p><br />
<p>· Proven Electro Mechanical Skills</p><br />
<p>· Ability to support department with networking of machines to client systems</p><br />
<p>· Good time management and organising skills</p><br />
<p>· Computer literacy (Microsoft Office)</p><br />
<p>Thank you for taking the time to apply to <span class="caps">OPR</span> Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV’s.</p><br />
<p>Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page “Find A Job”.</p><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £28,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company car</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413326/field-based-it-service-technician-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413326/field-based-it-service-technician-at-manchester/
[Full Time] Field Based IT Service Technician2023-12-07 16:03:14<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>Entry Level IT Field Engineer</b></p><br />
<p><b>£80 – £96 per day</b></p><br />
<p><b>Part Time and Permanent vacancies available</b></p><br />
<p>Do you want to get your foot on the ladder of the I.T sector and launch your new career?</p><br />
<p>We are currently recruiting I.T Field Engineers to work at various sites around Manchester. No experience is necessary as comprehensive training will be provided.</p><br />
<p><b>About You:</b></p><br />
<p>· Regardless of experience, the most important element to any candidate is a genuine passion for I.T & a willingness to learn new skills.</p><br />
<p>· The role of an IT field engineer is field based and will often require you to travel to various sites, so it is imperative you have a valid driving licence, have your own vehicle and have a flexible approach towards traveling to a variety of locations.</p><br />
<p>· Practical skills such as <span class="caps">DIY</span> experience would be highly beneficial</p><br />
<p>· Ex- Military- Desirable</p><br />
<p><b>Main Responsibilities of the IT Field Engineers:</b></p><br />
<ul>
<li>Attending customer sites to install/ resolve IT equipment</li>
<li>Working closely with the IT support desk to feedback on support calls and ongoing issues</li>
<li>Liaising with account managers and updating customers with the progress and resolution of issues</li><br />
</ul><br />
<p>There is tremendous scope for progression with this role and working with us will open up a host of opportunities for further learning that can be done online at your own pace.</p><br />
<p>For more information, please apply with a copy of your most recent C.V or go to www.cercoltd.com to begin your application</p><br />
<p>Keywords:</p><br />
<p>I.T Field Engineer, Entry Level, Nationwide, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Junior IT Roles</p><br />
<p>Job Types: Full-time, Part-time</p><br />
<p>Salary: £80.00-£96.00 per day</p><br />
<p>Benefits:</p><br />
<ul>
<li>Flexitime</li>
<li>On-site parking</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Day shift</li>
<li>Flexitime</li>
<li>Monday to Friday</li>
<li>Night shift</li>
<li>Weekend availability</li><br />
</ul><br />
<p>Licence/Certification:</p><br />
<ul>
<li><span class="caps">FULL</span>, UK <span class="caps">CLEAN</span> <span class="caps">DRIVING</span> (required)</li><br />
</ul><br />
<p>Work Location: On the road</p><br />
<p>Reference ID: ELITFE2024</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413325/entry-level-it-field-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413325/entry-level-it-field-engineer-at-manchester/
[Full Time] Entry Level IT Field Engineer2023-12-07 16:03:11<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p>As an IT Infrastructure Engineer, you will build, configure, and qualify IT solutions that address each customer’s unique security needs on our cargo scanning systems. The primary function of this position is to develop, build and maintain all IT hardware, network infrastructure, and IT software configurations. The scope of this position includes hardware configuration validation, network configuration validation, software validation, documentation releases, and relevant software releases, in support of the ongoing health and maintenance of all product offerings. This role also serves the critical function of supporting cross-product obsolescence/legacy related issues associated with operations and service. You will be afforded direct mentorship guidance from the rest of our team, including a senior member of staff in the UK.</p><br />
<p><b>Product Development – Infrastructure Solutions</b></p><br />
<ul>
<li>Implement IT network/systems solutions for existing and new product development efforts.</li>
<li>Implement computer networks, including local/wide area networks (<span class="caps">LAN</span>s/WANs), intranets.</li>
<li>Participate in continuous sustaining engineering efforts to evaluate emerging network technologies to maximize performance, security & efficiency.</li>
<li>Periodically evaluate/test network performance, adjust and redesign network when applicable.</li>
<li>Product Development – IT Systems</li>
<li>Create or update computer purchase specifications based on system requirements.</li>
<li>Create or update computer hardware configurations based on product requirements.</li>
<li>Generate and submit requisitions for purchase of hardware/software items as required.</li>
<li>Work with purchasing/vendors to procure candidate computers for evaluation.</li>
<li>Evaluate candidate computers/associated hardware, qualify components evaluated.</li>
<li>Validate custom OS images for new or existing computers.</li>
<li>Work with product teams to qualify new system computers and/or OS images as required.</li>
<li>Operations – IT Systems Support:</li>
<li>Address IT system-related and/or computer hardware-related sustaining issues</li>
<li>Contribute to and participate in engineering change processes where applicable.</li>
<li>Support personnel to identify root cause of IT infrastructure related problems.</li>
<li>Support personnel to clarify new or existing processes.</li><br />
</ul><br />
<p><b>Commissioning/Service – IT Systems Support:</b></p><br />
<ul>
<li>Support commissioning/service personnel to find replacement solutions for legacy system components (such as computer, printers, trackballs, etc.)</li>
<li>Create service replacement kits, including documentation, to allow service personnel to implement technical solutions at customer system sites</li>
<li>Specify hardware FRU’s (field replacement units) where feasible for each configuration.</li>
<li>Report any quality problems or defects to a manager or a senior member, in order for a corrective action to be implemented and to avoid recurrence</li><br />
</ul><br />
<p><b>Candidate Experience</b></p><br />
<ul>
<li>Proven years of related/applicable experience</li>
<li>Must be familiar with Windows OS (both server and workstation) including Active Directory</li>
<li>Must have experience with Windows imaging tools such as <span class="caps">MDT</span></li>
<li>Must have working experience with configuring and troubleshooting Active Directory</li>
<li>Experience with virtualisation technologies e.g., Hyper-V, VMware is an advantage</li>
<li>Must have experience with securing Windows environments to <span class="caps">CIS</span> or similar hardening standards</li>
<li>Must have advanced experience in networking with <span class="caps">VLAN</span>, <span class="caps">VPN</span>, and Firewall configurations</li>
<li>Must have proven experience with network infrastructure design</li>
<li>Should have experience with Cisco networking equipment or be <span class="caps">CCNA</span> certified</li>
<li>Must be able to communicate effectively at all levels of the organization</li>
<li>Proven ability to manage and prioritize workload</li>
<li>Must be detail oriented and have the ability to work in a systematic and methodical manner</li>
<li>Excellent diagnostic and problem solving skills for software/firmware/hardware</li>
<li>Comfortable in working in a “non-office” environment, such as the production floor, demo, and site locations as needed.</li><br />
</ul><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company pension</li>
<li>Cycle to work scheme</li>
<li>Free parking</li>
<li>Gym membership</li>
<li>Life insurance</li>
<li>On-site parking</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li> Biddulph: reliably commute or be willing to relocate with an employer-provided relocation package (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br />
<p>Reference ID: JG28794</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413324/it-infrastructure-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413324/it-infrastructure-engineer-at-manchester/
[Full Time] IT Infrastructure Engineer2023-12-07 16:03:08<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><div>
<b>Job Description</b>
<p> An internship at Rotork will provide you with opportunity to truly develop your technical and professional skills. We need people who have the desire to make a difference, are eager to learn and have the talent to support our plans and grow with Rotork.</p>
<p> During your internship with us you will actively participate in the delivery of our vision of being the leader in intelligent flow control and enabling a sustainable future.</p>
<p></p>
<p><b> The Opportunity</b></p>
<p> As an IT Intern at Rotork, from day one you’ll find yourself at the heart of the action, with the opportunity to be involved in a variety of IT related activities. These could be with infrastructure systems and processes including systems development, cyber security, or other IT and business transformation projects. All the while gaining invaluable knowledge and skills, and an unrivalled understanding of how the IT function operates in a global business.</p>
<p> Rotork is a company powered by brilliant people and by joining as an IT Intern you will discover a world of new possibilities and support our commitment to keep the world flowing for future generations. Throughout your internship you will be fully supported by our Early Careers team, a graduate buddy and ongoing learning and development from our leaders and technical experts.</p>
<p> You’ll be working collaboratively as part of a high performing team, to build your IT and technical skills, career prospects, and your knowledge of Rotork.</p>
<p> From day one you’ll play a meaningful role by supporting our IT team in their different initiatives such as:</p>
<ul>
<li><p> Understanding relevant architectures, strategies, polices, standards and technology practices.</p></li>
<li><p> Working with DevOps teams, stakeholders, and project teams to ensure the successful implementation of IT upgrades and new technology implementations.</p></li>
<li><p> Testing and support of new solutions to ensure they are accepted and adopted by stakeholders.</p></li>
<li><p> Testing of IT systems and networks on a regular basis to ensure they remain secure.</p></li>
<li><p> Providing a high level of support to global users in line with agreed Service Level Agreements.</p></li>
</ul>
<p></p>
<p><b> As a successful Candidate you will:</b></p>
<ul>
<li><p> Likely be an Undergraduate on track to achieve a 2:1 bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related subject.</p></li>
<li><p> Be looking for a summer internship between your penultimate and final year of studies, or sandwich placement as part of your studies.</p></li>
<li><p> Have a real passion for IT and technology, with the desire to make a difference.</p></li>
<li><p> Be a team player that shares knowledge and insights and thrives in a dynamic environment.</p></li>
<li><p> Have a strong level of initiative and problem-solving skills.</p></li>
</ul>
<p></p>
<p> Make sure you indicate in your application the duration of internship you are interested in and the month and year you would be available to start.</p>
<b> Additional Information</b>
<p><b> Location:</b> UK (Bath, Leeds, or Manchester)</p>
<p></p>
<p><b> About Rotork</b></p>
<p> Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.</p>
<p> Our purpose is Keeping the World Flowing for Future Generations.</p>
<p> For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food – these are the flows on which our modern world depends.</p>
<p> Today we’re respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.</p>
<p> Rotork is going through an exciting period of change and growth, building on our existing market success. It’s a great time to join us and make an impact in shaping the future of our business.</p>
</div><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413323/it-intern-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413323/it-intern-at-manchester/
[Full Time] IT Intern2023-12-07 16:03:06<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /> <p><div>
<p>This is an exciting opportunity for someone to complement our existing IT Service Desk team – dedicated to providing an excellent IT service to our internal customers at all times. In this role you will join the ii Service Desk which currently manages approx. 2000 user incidents per month along with supporting major incidents, changes, and requests. As an IT Service Desk Analyst, you will manage the speedy answer, response and resolution of all inbound incidents and requests via E-mail, phone, in person and via the Internal IT Service Delivery toolset. The right person will have previous experience working within a busy Service Desk environment and have proven demonstrable ability to work to strict processes, tight deadlines and adhere to company set regulations and procedures. Managing your customers’ expectations, ensuring that they’re kept updated on the status of their outstanding IT calls in line with expectations and agreed <span class="caps">SLA</span>s and building relationships with our customers and your colleagues, and working within a team to provide a great service to all. Reporting directly to the IT Service Desk Team Leader, the successful candidate will show enthusiasm, excellent customer service skill, excellent technical and diagnostics skills and a “hit the ground running” work ethic.The responsibilities of the role include: Taking personal responsibility for delivering on your objectives in line with our values Making sure that incidents and service requests are logged, progressed, and resolved according to our agreed standards and procedures Making sure that all steps you’ve taken when working on an incident or service request are clearly documented in the <span class="caps">ITSM</span> tool Adhering to standard operating procedures to complete service requests Escalating calls to appropriate teams Managing your customers’ expectations, ensuring that they’re kept updated on the status of their outstanding IT calls in line with expectations</p>
<p><b> Requirements</b></p>
<p> <span class="caps">SKILLS</span> & <span class="caps">EXPERIENCE</span> <span class="caps">REQUIRED</span>:</p>
<div>
The successful candidate will be required to evidence the following skills/experience :</p>
<ul>
<li>Working in a busy customer service environment, ideally on a technical service desk supporting a large number of users</li>
<li>Ability to respond to a high volume of queries from across the organisation, while remaining resilient and enthusiastic</li>
<li>Being able to accurately log, progress and resolve service calls using an <span class="caps">ITSM</span> tool</li>
<li>Owning the outcome for delivering customer service using a variety of communication methods</li>
<li>Having strong verbal and written communication skills – you’ll be dealing with colleagues at all levels across the organisation both in person and remotely</li>
<li>Having technical understanding of IT within an enterprise</li>
<li>Good troubleshooting skills and experience of Microsoft products including Office suite and Office 365</li>
<li>Additionally, you will have knowledge and/or working experience of <span class="caps">ITIL</span> based service management and operational support, disciplines. Certifications such as <span class="caps">MSCP</span> and <span class="caps">ITIL</span> would be advantageous</li>
<li>Preferable minimum 3-years previous experience within a service role in the IT industry</li>
<li>Experience supporting Windows 10 within an enterprise environment</li>
<li>Experience managing user, groups and mailboxes in MS Exchange and Office 365</li>
<li>Working knowledge of laptop and printer hardware dependencies and relationships of networks, phones, mobiles, PC operating systems, and office meeting room technologies including Audio Visual</li>
<li>Recognised IT qualifications would be beneficial</li>
<li>Any experience of supporting macOS would be advantageous</li>
</ul>
</div>
<p></p>
<div>
<span class="caps">PERSONAL</span> <span class="caps">ATTRIBUTES</span>:
<span class="caps">STRAIGHT</span> <span class="caps">TALKING</span> | <span class="caps">MOVING</span> <span class="caps">WITH</span> <span class="caps">SPEED</span> | <span class="caps">OWNING</span> <span class="caps">THE</span> <span class="caps">OUTCOME</span>
<ul>
<li>Clear communicator</li>
<li>Strong team player but capable of operating alone</li>
<li>Demonstrated passion and drive for delivering the best outcome</li>
<li>Contributor – confident to put forward ideas, thoughts, and concepts for technology improvement initiatives</li>
<li>Decisive and take ownership of outcomes</li>
<li>Not afraid to challenge and be open to challenges</li>
<li>Highly self-motivated and logical thinker</li>
<li>Ability to take on knowledge rapidly, ability to self-learn and discover</li>
<li>Problem solver</li>
</ul>
</div>
</div><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413322/it-service-desk-analyst-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413322/it-service-desk-analyst-at-manchester/
[Full Time] IT Service Desk Analyst2023-12-07 16:03:00<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><div>
<p>Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.</p>
<p> JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.</p>
<p> We want to be the leading global omni-channel retailer in the sports, fashion, and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.</p>
<p> Reporting to the IT Service Desk Manager, the IT Support Analyst will be responsible for providing 2nd line IT Support to the JD business users.</p>
<p> The successful candidate will be expected to:</p>
<ul>
<li>Provide technical support for incidents – including diagnosis, recording, analysis and resolution of tickets received via phone, email, intranet and walk-ups.</li>
<li>Respond directly to end-user IT enquiries, helping them resolve hardware and / or software issues.</li>
<li>At all times maintain a high degree of Customer Service and adhere to relevant IT Service Management principles.</li>
<li>Arrange external technical support in instances where problems cannot be resolved in house.</li>
</ul>
<p>Work closely with the internal 3rd Line and Development teams (as well as key business stake holders) to ensure that incidents are managed right through to resolution.</p>
<h4 ><b> Responsibilities</b></h4>
<ul>
<li>To provide 2nd line IT technical support for the business end users.</li>
<li>To advise and assist business users in making sound IT equipment purchasing decisions</li>
<li>To configure, test and deploy IT hardware such as laptops, desktops, tablets etc.</li>
<li>To complete site visits to JD IT customers where necessary, to diagnose and fix issues in situ.</li>
<li>To assist 3rd line teams with the configuration and installation of new software, hardware and peripherals.</li>
<li>To assist 3rd line teams with project work when required, acting as an <span class="caps">SME</span> on behalf of the Service Desk.</li>
<li>To support the 1st line team with assistance and advice on complex incidents and requests.</li>
<li>To facilitate the development of the 1st line team through the provision of technical assistance and training.</li>
<li>Assist with the maintenance and upkeep of the Service Desk technical documentation library.</li>
<li>Respond to support enquiries directly from end users, helping them to resolve hardware and software problems.</li>
<li>To ensure all support queries are accurately logged within the <span class="caps">ESM</span> tool in a timely manner.</li>
<li>To maintain a high degree of customer service for all support queries and adhere to all Service Management principles throughout the lifecycle of a ticket.</li>
<li>Liaise with 3rd Party technical support teams when necessary.</li>
<li>Establish and maintain effective relationships with the business users, as well as with the wider group IT teams.</li>
<li>Own complex customer issues and drive through to resolution.</li>
<li>Assist IT Service Managers in the development and maintenance of IT Support processes.</li>
<li>Proactively identify and act upon areas of improvement.</li>
<li>Provide input into Root Cause Analysis documents.</li>
</ul>
<p><b>Experience & Knowledge</b></p>
<ul>
<li>Must have access to a car and have a full, valid driving licence</li>
<li>Previous experience working in an IT Service support Environment with exposure to <span class="caps">ITIL</span> processes.</li>
<li>Experience in working with a wide range of hardware and operating systems.</li>
<li>Experience of working with <span class="caps">MDM</span> solutions.</li>
<li>Experience of working with and supporting Office 365</li>
<li>Proficient in Active Directory and Group Policy administration</li>
<li>Experience with both Windows 10 and MacOS.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Sound understanding of networking principles (<span class="caps">TCP</span> IP, <span class="caps">WAN</span>, <span class="caps">LAN</span> etc.)</li>
<li>Good understanding of PC hardware set-up, configuration and maintenance</li>
</ul>
<p>Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don’t hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion</p>
<p> Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.</p>
<p> Thank you again for your time.</p><br />
</div><br />
<p></p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413321/2nd-line-it-support-analyst-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413321/2nd-line-it-support-analyst-at-manchester/
[Full Time] 2nd Line It Support Analyst2023-12-07 16:02:58<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p>The <span class="caps">DMS</span> Digital Group As a dynamic leader in technology solutions, The <span class="caps">DMS</span> Digital Group is on a rapid growth trajectory. We specialise in providing cutting-edge services across five divisions: Managed Print and Document Services, Audio Visual Solutions, IT Services, Security and Communications and Managed Services. Our inclusion in multi public sector frameworks sets us apart in the industry, offering our clients and team members unparalleled opportunities.</p><br />
<p>Due to expansion in 2023 and continued growth plans for next year, we are currently recruiting for a Technical Support Engineer.</p><br />
<p>We are looking for a Trainee Technical Support Engineer to work towards providing enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.</p><br />
<p>Trainee Technical Support Engineer responsibilities include working towards resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.</p><br />
<p>Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.</p><br />
<p><b>Responsibilities (once qualified)</b></p><br />
<ul>
<li>Research and identify solutions to software and hardware issues</li>
<li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li>
<li>Ask customers targeted questions to quickly understand the root of the problem</li>
<li>Track computer system issues through to resolution, within agreed time limits</li>
<li>Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue</li>
<li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li>
<li>Provide prompt and accurate feedback to customers</li>
<li>Refer to internal database or external resources to provide accurate tech solutions</li>
<li>Ensure all issues are properly logged</li>
<li>Prioritize and manage several open issues at one time</li>
<li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li>
<li>Prepare accurate and timely reports</li>
<li>Document technical knowledge in the form of notes and manuals</li>
<li>Maintain jovial relationships with clients</li><br />
</ul><br />
<p><b>Requirements and skills</b></p><br />
<ul>
<li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li>
<li>Hands-on experience with Windows/Linux/Mac OS environments</li>
<li>Good understanding of computer systems, mobile devices and other tech products</li>
<li>Ability to diagnose and troubleshoot basic technical issues</li>
<li>Familiarity with remote desktop applications and help desk software (eg. Zendesk)</li>
<li>Excellent problem-solving and communication skills</li>
<li>Ability to provide step-by-step technical help, both written and verbal</li>
<li>BS degree in Information Technology, Computer Science or relevant field</li>
<li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus</li><br />
</ul><br />
<p>What we offer:</p><br />
<ul>
<li>A competitive basic salary</li>
<li>Opportunities for professional development in a multifaceted technology environment</li>
<li>A collaborative, innovative and supportive workplace culture</li>
<li>Company vehicle</li>
<li>Mobile Phone</li><br />
</ul><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £18,000.00-£22,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company events</li>
<li>Employee discount</li>
<li>Free parking</li>
<li>On-site parking</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li>Bolton: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413320/trainee-technical-support-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413320/trainee-technical-support-engineer-at-manchester/
[Full Time] Trainee Technical Support Engineer2023-12-07 16:02:55<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><span class="caps">JOB</span> <span class="caps">DESCRIPTION</span><b>Title:</b> Helpdesk Provisioning and Support<b>Location:</b> Manchester<b>Hours:</b> Monday – Friday: 9:30am – 6:00pm<b>Contractual Status:</b> Full time, Permanent<b>Job Description:</b>Our client is an Ofcom registered expanding telecoms company, aiming to always be at the forefront of the industry with agreements with all the major UK networks and carriers across a full range of products and services. We have worked hard to build our portfolio to ensure we are able to cater to our clients’ telecoms requirements. This is a desk-based role located in our Manchester Office. The successful candidate will be able to elevate company standards and provide excellent customer service and support. Additional training where necessary will be provided.As a member of our Provisioning & Support Team, you will be responsible for dealing with fault diagnosis and support for our wide range of products and services including:</p><br />
<ul>
<li>Hosted Telephony (VoIP)</li>
<li>Connectivity</li>
<li>UC</li>
<li><span class="caps">WLR</span></li><br />
</ul><br />
<p><b>Overview of Key Responsibilities, Tasks and Activities:</b></p><br />
<ul>
<li>Fault diagnosis and efficient management to resolution</li>
<li>Establish customer requirements and assess their needs through to implementation.</li>
<li>Escalating queries and concerns where necessary</li>
<li>Liaising with suppliers</li>
<li>Provisioning products and services</li><br />
</ul><br />
<p><b>Required Skills and Abilities:</b></p><br />
<ul>
<li>Experience within the telecommunications industry in a support role</li>
<li>Technical knowledge and understanding.</li>
<li>Understanding of Asterisk based phone system will be advantageous</li>
<li>Ability to multi-task and work under pressure</li>
<li>A desire to work as part of a team to generate fresh and innovative ideas</li>
<li>High attention to detail</li>
<li>Effective organisational and communication skills</li>
<li>Strong telephone manner</li>
<li>Hold all work-related information and materials confidential</li><br />
</ul><br />
<p>Job Types: Permanent, Full-time</p><br />
<p>Salary: £23,000.00-£26,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company pension</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>No weekends</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413319/telecoms-helpdesk-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413319/telecoms-helpdesk-at-manchester/
[Full Time] Telecoms Helpdesk2023-12-07 16:02:52<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>Job Title: </b>Senior IT Network Engineer</p><br />
<p><b>Salary: </b>£39,000 – £43,000</p><br />
<p><b>Benefits:</b> Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership and more</p><br />
<p>Overall Purpose: The Senior Network Engineer is responsible for Uptime of customer and internal IT systems, and providing technical support for customers.</p><br />
<p><b>Responsibilities:</b></p><br />
<ul>
<li>Responsible for the delivery, availability, integrity, and management of all network services that are offered via Avoira, working with our members and customers to manage their network services.</li>
<li>Provide fault diagnosis and timely resolution of day-to-day network faults and incidents, upon escalation from IT Service Desk, other engineers or any other colleagues, 2nd and 3rd line technical support.</li>
<li>Produce, develop, and maintain operational procedures, work instructions and other appropriate documentation.</li>
<li>Ensure Service Desk tickets are dealt with in line with the relevant <span class="caps">SLA</span>s and <span class="caps">KPI</span>s.</li>
<li>Ensure security “Best Practise” is adhered to. Investigate problems, according to impact, through to resolution or error identification.</li>
<li>Assist Project Manager / Technical Services Manager on key projects.</li>
<li>Lead projects when required. Responsible for uptime of Birchwood Park and Westlakes network and connectivity, plus any other locations Avoira IT manage.</li>
<li>Responsible for Infrastructure/network systems using a range of tools and reacting to problems, develop / advise on improvements to monitoring platforms.</li><br />
</ul><br />
<p><b>Skills & Experience</b></p><br />
<p><i>Essential:</i></p><br />
<ul>
<li>Excellent understanding of Networking and Network principles.</li>
<li>Excellent understanding of <span class="caps">VLAN</span>s and trunks.</li>
<li>Knowledge and practical experience of troubleshooting and configuration of Routers / Switches / Firewalls.</li>
<li>Practical Experience with <span class="caps">CISCO</span> and HP / Aruba switches.</li>
<li>Practical Experience and solid understanding of L3 routing protocols, <span class="caps">OSPF</span>, <span class="caps">EIGRP</span>, <span class="caps">BGP</span>.</li>
<li>Experience managing Solarwinds Orion <span class="caps">NPM</span> or other network monitoring platforms.</li>
<li>Ability to contribute to the creation and update of network diagrams and documentation for design and planning network communication systems.</li>
<li>An understanding of Microsoft Server and Desktop technologies.</li>
<li>Good all-round troubleshooting, fault finding and problem-solving capabilities.</li>
<li>Significant experience of troubleshooting network issues.</li>
<li>Ability to quickly learn new or unfamiliar technology and products.</li>
<li>Good level of commercial awareness.</li>
<li>Minimum 5 years’ experience working in a similar role.</li>
<li>Good knowledge of Server Operating systems, <span class="caps">DHCP</span> setup, <span class="caps">DNS</span> Setup.</li>
<li>Hold <span class="caps">CCNP</span> certification or be willing to undertake the qualification (or equivalent)</li><br />
</ul><br />
<p><i>Desirable:</i></p><br />
<ul>
<li>Experience of Microsoft Azure.</li>
<li>Good understanding of telecoms systems.</li>
<li>Experience in supporting Office 365 applications</li><br />
</ul><br />
<p>Job Types: Permanent, Full-time</p><br />
<p>Salary: £39,000.00-£43,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company pension</li>
<li>Gym membership</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li>Warrington, WA3 6GA: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413318/senior-network-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413318/senior-network-engineer-at-manchester/
[Full Time] Senior Network Engineer2023-12-07 16:02:50<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /> <p>We are Everything Tech Group; an award-winning IT Company based in Manchester and Sheffield. We are looking to recruit some top talent to help us grow and thrive! We are looking for Senior IT Engineer to join our growing IT Team: </p>
Job Purpose
Reporting into the Head of Projects, you will be a key technical expert for a group of customers carrying out recurring dedicated days with a focus on building strong relationships, pushing IT improvements and handling any IT issues. To pro-actively assist the Service Desk with escalations and problem solving along with providing guidance and advice to all junior members of the team. Carrying out all stages of projects be that scoping, auditing, onboarding, system transformation or migration alongside the project management. Working alongside team members to come up with improvements to technical standards, processes and technologies that benefit the business and its customers.
Key Tasks and Responsibilities
<p><ul>
<li>To make regular customer visits to build relationships and improve overall IT.</li>
<li>Identify customers areas of IT improvement be that security, systems, hardware and put forward suitable solutions to key stake holders.</li>
<li>To actively respond to all inbound issues and enquiries in a quick and efficient manner.</li>
<li>To accurately log any inbound telephone, email, on site issues onto the ticket system following <span class="caps">ITIL</span> practices.</li>
<li>To proactively take accountability for customer issues through to completion with consistent communication throughout.</li>
<li>To build and develop the knowledge base and processes for all customers within the ticketing system.</li>
<li>To identify potential revenue generation areas and highlight them to the management team.</li>
<li>Carrying out customer system checks, manually or via automation where possible.</li>
<li>On occasion working at heights and lone working expected.</li>
<li>To produce reports on customer support and system usage where necessary.</li>
<li>To carry out in-house system testing.</li>
<li>To offer advice and support on all third party software solutions where possible.</li>
<li>To ensure excellent customer service is delivered to all customers in line with the company’s expectations.</li>
<li>To identify, carry out and assist in IT project work.</li>
<li>To contribute towards a personal development plan, ensuring technical knowledge is continually improved.</li>
<li>To adhere to all Company processes and standards as per the handbook.</li>
<li>To undertake and assist with any other roles to ensure the smooth running of the business.</li>
<li>Responsible for following the companies <span class="caps">ISMS</span> while monitoring the performance of it and reporting issues to top management.</li> <br />
</ul> Experience, Qualifications, Personal Attributes </p>
<p><ul>
<li>Relevant IT qualifications desired: * Microsoft Associate or above certification.</li>
<li><span class="caps">CCNA</span> or above networking certification.</li>
<li><span class="caps">AWS</span>, <span class="caps">GCP</span> or other cloud based certification.</li>
<li><span class="caps">ITIL</span>, <span class="caps">PRINCE</span> or other relevant certification.</li>
<li>A desire to continually learn and develop with the ever growing technological landscape in IT.</li>
<li>Strong knowledge of networking; <span class="caps">TCP</span>/IP, <span class="caps">LAN</span>, <span class="caps">WAN</span>, Firewalls, Switching, Wireless etc.</li>
<li>Strong knowledge of Microsoft Operating Systems; Windows Desktops, Windows Server.</li>
<li>Understanding and experience with Powershell and or other scripting languages.</li>
<li>Working knowledge and experience of virtualisation technologies; HyperV, VMware, containerisation etc.</li>
<li>Experience and understanding of cloud technologies such as Azure, <span class="caps">AWS</span>, Microsoft365 and where and where not these technologies are suitable.</li>
<li>Clean UK Driving License.</li>
<li>Own car or regular access to a vehicle</li> <br />
</ul> Key Relationships </p>
<p><ul>
<li>All members of the Senior Leadership Team</li>
<li>All Technical Staff</li>
<li>All Non-Technical Staff</li>
<li>All Project Managers</li>
<li>All Existing Customers</li>
<li>All New Customers</li>
<li>All Suppliers and Vendors</li> <br />
</ul> Valuing Diversity and Inclusion </p>
At Everything Tech Limited we aim to create a workforce that is representative of our society. Knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are regardless of; age, gender, ethnicity, sexual orientation, religion or ability.
Hours of Work
<p><ul>
<li>37.5 hours per week</li>
<li>Includes some working away from home when completing customer site visits</li>
<li>Additional hours as required dependent on the needs of the business</li> <br />
</ul> What we offer </p>
<ul>
<li>Private Medical Insurance</li>
<li>25 days annual leave + bank holidays</li>
<li>Pension</li>
<li>Beer fridge Thursday and Fridays</li>
<li>Employee of the quarter £500 prize</li>
<li>Employee of the Year £10,000 prize</li>
<li>Team Socials</li>
<li>Uncapped training and development budget</li>
</ul><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413317/senior-it-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413317/senior-it-engineer-at-manchester/
[Full Time] Senior IT Engineer2023-12-07 16:02:47<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>Position: </b>Systems and Network Administrator</p><br />
<p><b>Salary: </b>Up to £50,000</p><br />
<p><b>Location of Office:</b> Manchester City Centre</p><br />
<p>Our client in central Manchester is now looking for an experienced Systems and Network Administrator to join their team. They develop and design a range of bespoke software solutions are looking for a System and Network Administrator to provide the infrastructure and support their development team needs.</p><br />
<p>This is a new role within the business and as such will give the successful candidate the chance to make a real impact and the chance to design and implement new systems and deployments to help the business cope as they continue to grow.</p><br />
<p><b>Key Skills & Experience Required:</b></p><br />
<p>· Provision and management of private cloud infrastructure</p><br />
<p>· Unix/Linux systems administration</p><br />
<p>· Supporting <span class="caps">GNU</span>/Linux and Mac desktop environments</p><br />
<p>· Configuration management and deployment</p><br />
<p>· Networking basics such as <span class="caps">VLAN</span>s, <span class="caps">DHCP</span>, Wireless networks etc</p><br />
<p>You will be joining a friendly and supportive team and be required to look after onsite and remote infrastructure and can expect your role to involve:</p><br />
<ul>
<li>Designing and implementing new systems and deployments to cope with business growth.</li>
<li>Contribute to leading infrastructure endeavours, on both in company and client facing projects.</li>
<li>Ongoing maintenance of current infrastructure</li>
<li>Debugging system interaction issues</li>
<li>Providing desktop Linux & Mac technical support</li><br />
</ul><br />
<p>Career and personal development is actively encouraged and any experience with Shell or Python scripting, CI/CD systems or Ansible would really make your CV stand out.</p><br />
<p>For more information on this fantastic opportunity please get in touch with Laurence Powell or Chris Fawcett from KO2 embedded recruitment solutions.</p><br />
<p>Job Types: Permanent, Full-time</p><br />
<p>Salary: £40,000.00-£50,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company pension</li>
<li>Flexitime</li>
<li>Work from home</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Flexitime</li>
<li>Monday to Friday</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413316/system-and-network-administrator-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413316/system-and-network-administrator-at-manchester/
[Full Time] System and Network Administrator2023-12-07 16:02:45<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /> <p><div>
<p><b>We are looking for an IT Business Analyst – <span class="caps">DRD</span> to join our IT team.</b></p>
<p> Working within an IT BA team to understand our business needs and the benefits of change. Working within Agile methodology to drive solution options, stakeholder approval, development, and releases.</p>
<p> This is an excellent opportunity for a Project Coordinator or <span class="caps">PMO</span> Analyst who is looking to expand their skills and build their career with an industry leader.</p>
<p> A detailed job description can be viewed here.</p>
<p> </p>
<p><b> What you’ll bring to the role</b></p>
<p></p>
<p> To be a successful business analyst, an individual should possess a combination of skills and experiences that enable them to effectively gather and analyse business requirements, communicate with stakeholders, and drive meaningful solutions.</p>
<p></p>
<ul>
<li><p> Analytical Skills and Problem-Solving Skills</p></li>
<li><p> Communication, Stakeholder Management and Interpersonal Skills</p></li>
<li><p> Business Acumen and Domain Knowledge</p></li>
</ul>
<p> Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake a Basic Disclosure via the Disclosure and Barring Service (<span class="caps">DBS</span>).</p>
<p> Our Suitability of Ex-offenders Policy is available on the careers page of our website www.kaplan.co.uk.</p>
<p> <b>What we do</b></p>
<p></p>
<p> Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance banking courses, and professional assessments. For almost 80 years, we’ve helped shape the development and careers of finance professionals.</p>
<p> We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.</p>
<p></p>
<p><b> What we believe in</b></p>
<p></p>
<p> Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower support, create opportunity, drive results together.</p>
<p></p>
<p> Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion – of culture, experiences, perspectives – are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.</p>
<p> To view our candidate privacy notice click here.</p>
<p></p>
<p><b> Our values</b></p>
<p></p>
<p> We live, breathe and celebrate our values – they drive what we believe in, how we behave and guide us in creating a culture of success.</p>
<p></p>
<ul>
<li><p> Act with integrity</p></li>
<li><p> Empower and support</p></li>
<li><p> Create opportunity</p></li>
<li><p> Grow knowledge</p></li>
<li><p> Drive results together</p></li>
</ul>
<p></p>
<p><b> What we offer</b></p>
<p></p>
<p> As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:</p>
<p></p>
<ul>
<li><p> 28 days annual leave + option to purchase more</p></li>
<li><p> Season ticket loan and cycle to work scheme</p></li>
<li><p> Big discounts on Kaplan courses for you and your family</p></li>
<li><p> Private medical, income protection, and life insurance</p></li>
<li><p> 24/7 confidential helpline providing counselling and other support services</p></li>
<li><p> Company pension contributions</p></li>
<li><p> Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels</p></li>
</ul>
<p></p>
<p><b> How to apply</b></p>
<p></p>
<p> Please apply with a CV and cover letter.</p>
<p> Please note, the vacancy will be closed when we have received a suitable volume of applications. We would encourage you to apply at the earliest.</p>
<p> Shortlisted applicants will be invited to attend a 1st stage online interview. If you are successful, you will be invited back to attend a 2nd stage online interview. You will also be asked to prepare a task, details of which will be shared in the interview invite.</p>
<p> <b>Application Support</b></p>
<p></p>
<p> If you require support completing your application or wish to talk to someone about the role before applying, please complete the following form.</p>
<p></p>
<p><b> Reasonable Adjustments</b></p>
<p></p>
<p> We believe equality, diversity, and inclusion – of culture, experiences, and perspectives – are paramount to creating success and opportunity in an ever-changing world. As an educator, partner, and employer, we are committed to promoting a world in which diverse talent can equally develop, advance and thrive. This includes making sure people with disabilities are given the opportunity to bring their best. Following the submission of an application, applicants will be given information on how to request reasonable adjustments if selected for interview.</p>
<p></p>
<p> #LI-NU1</p><br />
</div>
£42,160 – £44,540 per annum</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413315/it-business-analyst-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413315/it-business-analyst-at-manchester/
[Full Time] IT Business Analyst2023-12-07 16:02:42<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><div>
<p>Job Advert</p>
<div>
<div>
<p> Title: Service Desk Engineer</p>
</div>
<div>
<p> Location: Burnley / Hybrid (3 days office / 2 days <span class="caps">WFH</span>)</p>
</div>
<div>
<p> Salary: £21,000 – £26,000 <span class="caps">DOE</span></p>
</div>
<p></p>
<div>
<p> About the client</p>
</div>
<div>
<p> My client is an award-winning Managed Service Provider and is part of our growth journey and success story. They are a Microsoft Gold partner who look after 100s of <span class="caps">SME</span> and Small Enterprise clients across the Northwest.</p>
</div>
<div>
<p> About the role This is an opportunity for a dynamic service desk engineer to join a fast-growing IT Managed Service Provider. The team is already made up of 12 engineers of similar level. The role is ideally based at their office. They offer flexible working of 3 days in, two days at home as well after probation/induction, whichever is most suitable.</p>
</div>
<p></p>
<div>
<p> The role will be working on tickets and phone calls for IT-related issues. It has an on-call Rota for out of hours for 1 week every 3 to 4 months as well.</p>
</div>
<p></p>
<div>
<p> About You The successful service desk engineer will progress into standalone project work in the future. We take a proactive view on progressing employee’s careers and don’t restrict service desk engineers purely to ticket work.</p>
</div>
<p></p>
<div>
<p> Key Responsibilities</p>
</div>
<div>
<ul>
<li><p> Detailed and complex tickets that have been escalated from the Service Desk</p></li>
<li><p> Working with customers on complex issues that require attention to detail and a high level of customer service understanding</p></li>
<li><p> Working on complex alert and monitoring tickets to proactively prevent downtime</p></li>
<li><p> Windows Server troubleshooting including 2012/2016/2019 versions</p></li>
<li><p> Windows endpoint troubleshooting including Windows 7 and Windows 10</p></li>
<li><p> Advanced Office 365 Administration including troubleshooting and setting up</p></li>
<li><p> VMware knowledge is required for this role, with previous experience expected</p></li>
<li><p> Advanced <span class="caps">TCP</span>/IP, Lan, Wan and <span class="caps">VPN</span> troubleshooting</p></li>
</ul>
</div>
</div>
<div>
<div>
<p> Skills & Experience</p>
</div>
<div>
<ul>
<li><p> Two years’ experience in end-user support.</p></li>
<li><p> Excellent customer services skills</p></li>
<li><p> High level of interpersonal skills</p></li>
<li><p> An ability to accurately triage technical requests.</p></li>
</ul>
</div>
</div>
</div><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413314/service-desk-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413314/service-desk-engineer-at-manchester/
[Full Time] Service Desk Engineer2023-12-07 16:02:38<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>The Role</b></p><br />
<p>Fantastic opportunity for a top-performing sales professional to join our team,as an IT Account Manage. You will be involved in booking virtual and face to face meetings to grow business relationships with new and internal customers. You will have an array of digital products to offer including IT, Telecoms and well-known cloud vendors like Microsoft, Amazon Web Services and Google.</p><br />
<p><b>The Company</b></p><br />
<p>Join a rapidly growing Managed IT Services provider offering exceptional professional development opportunities, free training, a relaxed working environment, and friendly, people-focused culture.</p><br />
<p>Enjoying strong, sustainable growth and guided by an accomplished and highly experienced leadership team, Creative Networks is the perfect place to grow your career and make a real impact on a dynamic and continually evolving business.</p><br />
<p><b>Main Duties and Responsibilities</b></p><br />
<ul>
<li>Proactively sourcing new business in your area</li>
<li>Identify and understand customers’ needs both face to face and over the telephone to identify the best possible solutions for them.</li>
<li>Maintain and develop new customers through appropriate propositions and ethical sales methods.</li>
<li>Generate your own leads.</li>
<li>Plan and organise your own day to make the best and most efficient use of time throughout each day.</li><br />
</ul><br />
<p><b>Essential Experience</b></p><br />
<ul>
<li>You have experience working in a B2B sales environment, meaning you’ve experienced the full range of obstacles when dealing with complex business processes, prospecting, and opportunities.</li>
<li>Experience with a Business Development or corporate sales role.</li>
<li>Experience of working within a fast-paced sales environment with the ability to work autonomously.</li>
<li>You must be a self-starter, a go-getter and someone who thrives on exceeding challenges.</li>
<li>You have a proven track record of selling into SME’s.</li>
<li>You’re a dreamer and believe just because something has never been done, doesn’t mean it can’t be.</li>
<li>You have experience selling IT Services and good Techincal Knowledge</li><br />
</ul><br />
<p><b>The Offer</b></p><br />
<ul>
<li>Competitive base salary plus uncapped commission <span class="caps">OTE</span>.</li>
<li>Travel Allowance.</li>
<li>Product Training.</li>
<li>Career Progression, we’re developing our sales department and will require leaders.</li>
<li>Ongoing support and coaching from your Manager and the wider business.</li>
<li>Aftercare support for your customers from our in-house Onboarding team</li><br />
</ul><br />
<p><b>So, if you feel like you can make a tangible difference and want to be rewarded apply today, and join us on the journey.</b></p><br />
<ul>
<li><b>We put our people first</b>– every time and without hesitation</li>
<li><b>Attractive salary & benefits packages</b>– we offer attractive salary packages to attract the best people</li>
<li><b>Training and development</b></li><br />
</ul><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £25,000.00-£35,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>On-site parking</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Supplemental pay types:</p><br />
<ul>
<li>Commission pay</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li>Greater Manchester: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Education:</p><br />
<ul>
<li>A-Level or equivalent (preferred)</li><br />
</ul><br />
<p>Experience:</p><br />
<ul>
<li>Account management: 2 years (required)</li>
<li>IT Sales: 2 years (required)</li>
<li><span class="caps">MSP</span>: 2 years (preferred)</li><br />
</ul><br />
<p>Licence/Certification:</p><br />
<ul>
<li>Driving Licence (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413313/it-client-relationship-manager-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413313/it-client-relationship-manager-at-manchester/
[Full Time] IT Client Relationship Manager2023-12-07 16:02:35<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p>IT <span class="caps">FIELD</span> <span class="caps">ENGINEER</span></p><br />
<p>30K TO 34K <span class="caps">BASIC</span> <span class="caps">PLUS</span> <span class="caps">BENEFITS</span> <span class="caps">AND</span> <span class="caps">FULLY</span> <span class="caps">EXPENSED</span> <span class="caps">VAN</span> <span class="caps">INC</span> <span class="caps">FUEL</span></p><br />
<p><span class="caps">HOME</span> <span class="caps">BASED</span> <span class="caps">COVERING</span> <span class="caps">NORTH</span> <span class="caps">MANCHESTER</span> <span class="caps">AND</span> <span class="caps">SURROUNDS</span></p><br />
<p>Our client is a leading provider of IT Support Solutions within the Education sector. Established for many years they are hugely successful and respected in the sector helping schools achieve their best standards of learning and development through technology. We are now looking IT Support Engineer to join the team. Experienced in 1st and 2nd line IT support we are looking for someone that has experience of working onsite with clients, great communication skills as well as the technical IT support engineer knowledge. The company are superb to work for and provide a great environment and culture with great training and development opportunities.</p><br />
<p>Main Responsibilities as IT Field Engineer</p><br />
<ul>
<li>Based from home looking after your portfolio of schools</li>
<li>Providing a planned and reactive service to your sites across all of their IT Support needs</li>
<li>Installing, maintaining a range of software, hardware and accessories including interactive whiteboards and learning tools</li>
<li>Maintaining and developing excellent client relationships</li>
<li>Handling all technical IT support problems and issues that may arise</li>
<li>Devising plans with the client to ensure continuity of service and best use of budgets</li>
<li>Liaising with multiple contacts for different departments across site</li><br />
</ul><br />
<p>Main Skills</p><br />
<ul>
<li>A background in 1st, 2nd line IT support, ideally with field experience</li>
<li>Corporate or education sector experience</li>
<li>Possess great communication skills and an ability to build client relationships effectively</li>
<li>Technical knowledge of:</li>
<li>Windows Server 2008 – 2016</li>
<li>Assisting with managing Active Directory environments and using Group Policy in an environment of 30+ devices</li>
<li><span class="caps">DNS</span>, <span class="caps">DHCP</span>, and the <span class="caps">TCP</span>/IP suite</li>
<li><span class="caps">WDS</span>, <span class="caps">MDT</span>, or other imaging tools (both creating and deploying images)</li>
<li>Windows 7 – 10</li>
<li>Office 365</li><br />
</ul><br />
<p>“Serata Search are operating as an employment agency”</p><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £30,000.00-£34,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Casual dress</li>
<li>Company car</li>
<li>Company events</li>
<li>Company pension</li>
<li>Free or subsidised travel</li>
<li>Work from home</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li>
<li>No weekends</li><br />
</ul><br />
<p>Licence/Certification:</p><br />
<ul>
<li>Driving Licence (required)</li><br />
</ul><br />
<p>Work authorisation:</p><br />
<ul>
<li>United Kingdom (required)</li><br />
</ul><br />
<p>Work Location: On the road</p><br />
<p>Reference ID: 056787</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413312/it-field-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413312/it-field-engineer-at-manchester/
[Full Time] IT Field Engineer2023-12-07 16:02:31<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p></p><br />
<div>
<p>A talented IT Support professional is required by a rapidly growing company in the legal sector based in Bolton. This position will be the first internal IT member of the team and as such we do need a hands on skillset. The successful candidate will support the company’s IT infrastructure including servers, desktops, telephone systems while also providing support at all levels to the team.</p>
<p> This position will oversee the full IT function of the business. You will oversee the systems, the hardware and the software too.</p>
<p> This is a superb opportunity to join a rapidly growing organisation who offer a great working environment.</p>
<p> Hybrid working is available</p>
<p> A salary of up to £35,000 is available depending on experience</p>
<p><b> Responsibilities</b></p>
<ul>
<li>Maintain the company servers and ensure they are running correctly</li>
</ul>
<ul>
<li>Maintain the network infrastructure, ensuring smooth running and suggesting improvements/ upgrades/ network monitoring tools etc.</li>
</ul>
<ul>
<li>Support a small team</li>
</ul>
<ul>
<li>Ensure security requirements are met to protect data and systems from viruses.</li>
</ul>
<ul>
<li>Setup of new users on their systems and provide any required IT equipment for new starters.</li>
</ul>
<p></p>
<p><b> Salary</b></p>
<p> Circa £35,000 per annum</p>
<p><b> Location</b></p>
<p> Bolton</p>
<p></p>
<p><b> Alternate Titles</b></p>
<p> IT Manager | IT Support Specialist | IT Systems Administrator | Network Support Manager</p>
<p> Sam Gillett of CV Screen is managing recruitment for this position</p><br />
</div><br />
<p></p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413311/it-support-specialist-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413311/it-support-specialist-at-manchester/
[Full Time] IT Support Specialist2023-12-07 16:02:29<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p>Rapidly growing company seeking a talented Senior Network Engineers to join their team. If you have a strong, hands-on Networking background, as well as a passion for developing their role more management orientated. This role is prefect for the person who wants to take the next step up the ladder and develop a role to fit their aspirations.</p><br />
<p>The individual would be involved from start to handover of projects, from Pre Sales Consultancy to managing and developing the internal team to ensure they deliver the required outcome.</p><br />
<p>This position is for someone who thrives on being in end to control of the outcome and who wants to be the leader within an organisation and the growth of role, responsibilities and wants to stamp their personality on their team and the business as a whole.</p><br />
<p><b>Requirements:</b></p><br />
<ul>
<li>SC Clearance or eligibility to apply.</li>
<li>Able to be mentor for current team</li>
<li>Strong grasp of Cisco core Networking</li>
<li>Good previous track record of working with other relevant tech/offerings including <span class="caps">BGP</span>, <span class="caps">OSPF</span>, <span class="caps">MPLS</span>.</li>
<li>Preferably certifications including <span class="caps">CCNP</span> / <span class="caps">CCIE</span> / etc</li>
<li>Background including security and Firewalls (Cisco <span class="caps">ASA</span> / Firepower).</li>
<li>Ability to build and maintain strong internal and external relationships through trustworthy, professional interactions.</li>
<li>Stay updated with trends/emerging technologies related to networking.</li><br />
</ul><br />
<p>This is a great opportunity to join a growing company and create a role to fit your aspirations. Apply now with your latest CV for immediate consideration.</p><br />
<p>Job Types: Full-time, Permanent</p><br />
<p>Salary: £50,000.00-£70,000.00 per year</p><br />
<p>Benefits:</p><br />
<ul>
<li>Company pension</li>
<li>Free parking</li>
<li>On-site parking</li><br />
</ul><br />
<p>Schedule:</p><br />
<ul>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>Night shift</li>
<li>Overtime</li>
<li>Weekend availability</li><br />
</ul><br />
<p>Ability to commute/relocate:</p><br />
<ul>
<li> Manchester: reliably commute or plan to relocate before starting work (required)</li><br />
</ul><br />
<p>Work Location: In person</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413310/senior-network-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413310/senior-network-engineer-at-manchester/
[Full Time] Senior Network Engineer2023-12-07 16:02:26<strong>Provincia:</strong> Manchester<br /><strong>URL:</strong> <a href=" "> </a><br /><br /><strong>Descripción:</strong><br /><p><b>IT Infrastructure Engineer</b></p><br />
<p>Park Cakes is a c£180 million business which supplies cake and desserts to service the own brands of major retailers, there are three sites based in the North West at Heywood, Oldham and Bolton.</p><br />
<p>Our products include, high end celebration cake products, slab cakes and mainstream desserts, we mostly supply Marks & Spencer’s although we also supply other major retailers.</p><br />
<p>This is a role for an ambitious 3rd-line engineer looking for a role where you will have full autonomy. You’ll join a team of 3 reporting directly to the Head of IT in a down-to-earth, non-corporate environment where it’s all about getting the job done; it’s a relaxed culture with a great team around you.</p><br />
<p><b>Example Job Accountabilities</b></p><br />
<ul>
<li>Liaise with colleagues on 2nd Line escalations and the network and server side of the business.</li>
<li>Provide a customer focused service to colleagues on three sites across the North West to resolve any IT problems, although the role is based in Oldham and travel is infrequent</li>
<li>Provide support over a wide range of IT support to include security, server patching and more</li>
<li>Manage Servers and Storage Infrastructure by daily review including trouble shooting and resolving any issues</li>
<li>Scripting of a wide variety of packages</li>
<li>Managing & monitoring backup solutions</li>
<li>Support the company with its transition to Microsoft Azure</li><br />
</ul><br />
<p><b>Ideal Candidate Attributes</b></p><br />
<ul>
<li>Time-served 3rd line engineer with at least 2 years’ experience, ideally in a <span class="caps">FMCG</span> manufacturing or warehousing or similar environment</li>
<li>Highly Proficient with standard tools such as Active Directory, Office365, and VMware as well as Azure, Palo Alto & other Microsoft Products</li>
<li>Key experience required for this role: Azure, Office 365, SharePoint, Palo Alto, NetApp, Workspace One (AirWatch), VMware, Server 2019, Cyber Security, Veeam</li><br />
</ul><br />
<p><b>Hours </b>Hours for these positions are typically 8.30am – 5pm Monday to Thursday and 8.30am to 4pm on a Friday but flexibility can be given for different start and finish times to suit candidate’s preferences.</p><br />
<p><b>Package </b>£41,000 <b>plus benefits inc </b>Contributory pension scheme<b>, </b>Retailer Discount Scheme</p><br />
<p><b>To Apply:</b> Please press the ‘Apply’ button. Shortlisted candidates will be contacted</p><br />
<p>Job Type: Full-time</p><br />
<p>Salary: £41,000.00 per year</p><br />
<p>Schedule:</p><br />
<ul>
<li>Monday to Friday</li><br />
</ul><br />
<p>Work Location: In person</p><br />
<p>Reference ID: <span class="caps">ITIE</span>ng</p><br /><br /><a href="https://www.jobsxl.co.uk/jobsuk/413309/it-infrastructure-engineer-at-manchester/">Inscribirme en la Oferta</a><br />
https://www.jobsxl.co.uk/jobsuk/413309/it-infrastructure-engineer-at-manchester/
[Full Time] IT Infrastructure Engineer2023-12-07 16:02:24