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Are you ready to make your mark in the tech world? Got a solid grasp of computers, a head full of ideas, and the drive to go further? If you're ambitious, motivated, and serious about building a future in IT, we want you on our team.

We’re looking for a pro-active IT Technician who’s not here to coast but to contribute. You’ll jump straight into real work, solving real problems, and working with a variety of technologies in a fast-moving environment. We value energy, initiative, and a passion for doing things the right way.

Company Overview
Ecosave Gas and Power is a leading energy consultant, renowned for an outstanding Trustpilot score of 4.9 from more than 9,000 reviews. Our mission is to be the first choice for small businesses seeking cost-saving energy solutions and expert advice.

Your Duties & Responsibilities:

• Assist with the installation and testing of new hardware and software
• Diagnose, troubleshoot, and resolve network, software, and hardware issues
• Perform routine maintenance and upgrades
• Administer and support our CRM and dialler system
• Act as the first point of contact for end-user issues
• Log all incident details in the Service Desk and keep them updated, escalating to the second line when necessary
• Ensure all designated ICT systems are operated and maintained to appropriate standards

Desired Skills & Qualities:

• Basic Understanding of Outlook, Power Automate and Document creation packages within Microsoft 365
• Confident knowledge of Excel and Data handling.
• Eager to learn with a positive, can-do attitude
• Self-starting problem solver who can work under direction, use discretion, and know when to escalate issues
• Strong IT skills and basic knowledge of hardware and software
• Excellent communication, teamwork, and time management skills
• Ability to work well both in a team and independently
• Knowledge of HTML, CSS, PHP, and SQL is desirable but not essential

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

• Company events
• Discounted or free food
• Health & wellbeing programme
• Referral programme

Ability to commute/relocate:

• Manchester M2: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• IT Technician: 2 years (required)
• Call Centre IT support: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person