applicant
IT Support Technician
at Your Tech Future Ltd Other in Other (Published at 09-03-2026)
IT Support Technician (1st & 2nd Line)
Location: Newton Abbot
Salary: £27,000 - £30,000
Health and Wellbeing Support | Staff Events | Pension
The Role
We’re looking for an IT Support Technician to provide 1st and 2nd line support to internal staff across hardware, software and business systems.
This is a varied role where you’ll support day-to-day IT operations, troubleshoot user issues, build and deploy devices, and assist with maintaining the organisation’s infrastructure.
Key Responsibilities
- Provide 1st and 2nd line IT support for hardware, software and peripherals
- Manage helpdesk tickets and resolve user issues both remotely and on-site
- Support joiners and leavers, including issuing and collecting IT equipment
- Build and deploy Windows, Apple and mobile devices
- Assist with administration of Active Directory, servers and network infrastructure
- Perform system monitoring and maintenance
- Contribute to improvements in systems, processes and IT infrastructure
- Support IT projects and cloud technology deployments
Essential Skills & Experience
- Strong knowledge of Microsoft Windows and Microsoft 365
- Experience supporting desktop/laptop hardware
- Good understanding of Active Directory, TCP/IP, DNS and DHCP
- Microsoft certification or 2+ years’ relevant IT support experience
- Strong troubleshooting, communication and organisational skills
- Ability to work independently and as part of a team
Desirable
- Experience with Azure, Intune or Autopilot
- IT related BTEC/NVQ or similar qualification
- Full driving licence and willingness to travel occasionally
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
Work Location: In person
