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About The Role

Business Systems Administrator
Central Office: Southampton
Supporting services across the UK (travel required)
Salary: £28,000 to £30,000 per annum
Full-time | Permanent | Hybrid

Help Shape Digital Excellence in a Growing Care Organisation
We are an ambitious and growing social care organisation with our central office based in Southampton and services located across the UK. As we expand, maintaining accurate, reliable, and compliant digital records is more important than ever.
We’re looking for a Business Systems Administrator to help ensure our Care systems remain robust, user-friendly, and data accurate across all sites.
If you’re organised, detail-oriented, and enjoy supporting others to use systems effectively, this could be the role for you.

About the Role
Based at our Southampton central office, with hybrid option you will support colleagues across multiple UK locations to ensure our care management systems are used correctly and consistently.
You will:
Develop strong working knowledge of our digital care planning and business / reporting systems
Monitor and maintain data accuracy across all services
Carry out regular data quality audits and highlight fix and share discrepancies
Provide first-line system support to staff
Liaise with system providers to resolve technical issues
Support onboarding and basic system training for new starters
As we continue to grow nationally, this role includes the ability and willingness to travel to services across the UK when on-site support, training, or data reviews are required.

What We’re Looking For
We’re looking for someone who thrives on accuracy and enjoys being the “go-to” person for systems support.

Essential:
Experience using or supporting business or care management systems
Strong attention to detail and commitment to data quality
Good working knowledge of Microsoft Office (particularly Excel)
Clear communication skills and confidence supporting non-technical users
Ability and willingness to travel across the UK as required
Desirable:
Experience with digital care planning systems such as Nourish Care or PASS by everyLIFE
Experience within social care or healthcare environments

About Us

Natali Healthcare Solutions UK is a trusted provider of high-quality care and support services, dedicated to improving lives across our communities. With multiple branches nationwide, we work passionately to deliver exceptional healthcare staffing solutions while maintaining a people-first approach for both our clients and our teams. Our success comes from our commitment to excellence, compassion, and building lasting relationships.