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IT & Network Support Engineer Full Time

at Tech Domain Pvt. Limited Luton in Luton (Published at 12-05-2025)

Overview

We are seeking an IT Support professional to join our team and provide technical assistance to our staff. The ideal candidate will have a strong background in computer networking, software troubleshooting, and technical support.

Responsibilities

  • Provide IT support to internal users, resolving technical issues promptly
  • Troubleshoot software problems and escalate complex issues to the appropriate teams
  • Assist with Windows operating system configurations and updates
  • Manage LAN connectivity and troubleshoot network-related problems
  • Respond to help desk tickets and provide excellent customer service
  • Configure VPN connections for remote staff
  • Utilise ServiceNow or similar tools for incident tracking and resolution

Experience

The successful candidate should possess:

  • Proficiency in computer networking and IT support
  • Strong knowledge of Windows operating systems
  • Experience in LAN management and troubleshooting
  • Familiarity with VPN configurations
  • Excellent customer service skills
  • Previous experience with ServiceNow or similar ticketing systems

Job Type: Part-time

Pay: £25.00-£30.00 per hour

Work Location: On the road



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