Jobsxl | Total Jobs Online

Trainee IT Support Specialist – Kickstart Your Career in Tech! Field-Based Across Kent, Sussex & Hampshire
Full-Time | Permanent | Full Training Provided

Are you passionate about technology and eager to start a rewarding career in IT?
We’re looking for a Trainee IT Support Specialist to join our growing team, supporting both field and office-based staff across Kent, Sussex, and Hampshire. This is a fantastic opportunity to get hands-on experience, learn from seasoned professionals, and build your career from the ground up – no prior experience required!

What You’ll Be Doing:

• Providing day-to-day technical support and troubleshooting for hardware, software, and network issues
• Responding to IT support requests via phone, email and in-person
• Installing and configuring computer systems and software applications
• Assisting with setup and maintenance of network infrastructure
• Performing regular system updates and backups
• Logging and tracking support tickets and resolutions
• Working collaboratively to improve IT systems and user experience
• Supporting and educating users on IT best practices and new technologies

What We’re Looking For:

Personal Qualities:

• A positive, proactive attitude and willingness to learn
• Clear and professional communication skills
• Able to follow instructions and pick up new skills quickly
• Adaptable, flexible and a strong team player
• Committed to providing excellent customer service

Basic Technical Requirements:

• Full UK driving licence (essential for field support work)
• Confident using smartphones
• Basic IT knowledge (Microsoft Word, Excel, Outlook an advantage)
• Strong administrative and organisational skills

Why Join Us?

• Full training provided – no prior IT experience required
• Work alongside experienced IT professionals in a supportive environment
• Opportunities to develop technical skills and grow within the business
• Make a real impact across multiple departments
• Be part of a forward-thinking, customer-focused team

This role is ideal for someone looking to take their first steps into IT and is eager to learn, grow, and succeed in a hands-on, supportive environment.

Apply today with your CV and take your first step toward a career in IT!

Job Type: Full-time

Pay: £29,880.00-£33,993.67 per year

Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: SA/KE/HAM/LOND