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IT Support Technician Full Time

at Starting Off Other in Other (Published at 11-11-2024)

A fantastic opportunity has become available for an IT support Technician to join the team at a well-established Northamptonshire business, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of technologies. We are looking for a candidate who has either already completed an advanced IT apprenticeship, has a relevant degree and 12 + months experience in a support role

Key Duties:

l The first point of contact for IT support related queries internally

l Take ownership of user problems and be pro-active when dealing with issues

l Troubleshoot and assist users face-to-face, by phone, be email or remote access

l Maintaining inventories of IT equipment including mobile phones

l Setting up new users on laptops

l Carry out necessary support and monitoring activities such as anti-virus scanning and back ups to help maintain an efficient and robust infrastructure.

The ideal candidate will ideally have some knowledge of the following:

l Microsoft Desktop and Server Products, computer networks, software installation, anti-virus and firewalls, configuration of mobile phones and tablets, network storage.

The successful candidate will need to hold a full driving licence.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Schedule:

  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)

Work Location: In person



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