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Front of House/Barista Full Time

at The South Downs Social London in London (Published at 05-08-2022)

We are looking for a new superstar to join our team at our new Winchester bike cafe, shop and events space. We're an independent, ambitious business with a great working environment and team - and we're looking for new team members.


Hint... check www.tinyrl.com/southdownssocial to boost your application.


What is the overall purpose of the role?


We?re trying to find someone with the right blend of qualities to take our team to the next level. Here?s what our ideal person looks like:



  • Keen interest in coffee and quality food

  • Barista experience desirable

  • Energetic and proactive, wants to make sure all our customers have a memorable, quality experience

  • Ultra reliable, willing to take on responsibilities


Working as a key part of our customer-facing team you will ensure that high quality and great value food and drink are prepared and served to café and catering customers from a clean, safe, and welcoming environment.


You will work closely with management and Head Barista to develop and deliver good practises, helping us improve our service, menu and processes.


Key activities and responsibilities



  • Preparing and serving food, making coffee and tea and collecting money.

  • Ensuring the café is fully stocked and can meet the menu at all times, notifying the Operations Manager or kitchen staff of any shortage.

  • Clean the café areas, inside and outside and ensure they are safe and hygienic at all times.

  • Check that all café facilities, equipment or furnishings are in good order and to report any damage.

  • Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required.

  • Assist with preparing food for bookings, ensuring these are ready on time.

  • Respond promptly and professionally to any customer feedback, comments or complaints.

  • Uphold the highest standards of health and safety, cleanliness and professionalism and use your own initiative to respond quickly to issues or challenges that may arise when you are on duty.


Personal Specification


Passionate about delivering a high quality food and drink offer


Friendly, cheerful, positive and motivated


Responsible, reliable


Hours: flexible, including some evenings. Weekend working essential.


Practical requirements: Supports evening events as required


Reports to: General Manager


Education, qualifications or experience


Experience of working in a catering environment is desirable


A level 2 food hygiene certification is desirable


Barista experience is essential


Job Types: Full-time, Permanent


Salary: £10.00 per hour


Job Types: Full-time, Part-time, Permanent


Salary: From £10.00 per hour


Additional pay:



  • Performance bonus

  • Tips


Benefits:



  • Discounted or free food


Schedule:



  • Day shift

  • Weekend availability


Ability to commute/relocate:



  • Winchester, SO23 9EH: reliably commute or plan to relocate before starting work (preferred)


Experience:



  • Baristas: 1 year (preferred)

  • Hospitality: 1 year (preferred)

  • customer service: 1 year (preferred)


Reference ID: FOH/Barista



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