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Call Centre Agent Full Time

at Hire-online Middlesbrough in Middlesbrough (Published at 24-06-2022)

We?re recruiting for Telephone Customer Sales Advisors to earn £19,773 + £200/month performance bonus working from home (fully remote).
Telephone experience isn?t essential, and we?re keen to speak to candidates from a variety of customer service backgrounds. Career progression and flexible shifts available.

Customer Sales Advisor benefits:

  • Annual salary of £19,773 with fortnightly pay + £200/month performance bonus

  • Free NowTV package

  • Healthcare plan

  • 29 days annual leave (inclusive of bank holidays)

  • Increasing holiday days, maternity and paternity payments with tenure

  • Access to hundreds of discounts

  • £750 refer a friend scheme

What will you be doing?

  • You?ll join our inbound customer service team, who are the first point of contact for our customers

  • Every day will be different, but you will always be the friendly voice that welcomes and supports our customers, talking them through our different products and any details about their account

  • You'll speak to a variety of different customers, who will be asking you a range of questions. A majority of the calls we receive are in relation to a customer?s bills- so having experience in something like billing or collections would be great, but not essential

  • You'll also need to support customers who might be having technical issues, so you'll need to be able to talk through steps with your customers to resolve them

Customer Sales Advisor pay:
£19,773 per annum + £200/month performance bonus. This is a work from home role.

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