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Operations Manager Full Time

at TVS SCS Rico Group Manchester in Manchester (Published at 22-06-2022)

About Circle Express

Circle Express is a leading logistics company within the UK specialising in the next day and same-day delivery of both Air/ Sea freight and distribution of heavy, awkward and dangerous consignments within the UK.

We have seven strategically located facilities and over 300 vehicles to ensure our customers have Same Day / Next Day Collection & Delivery services the length and breadth of the UK mainland.


Are you a motivated, organised individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ? we're looking for you.

We have an opportunity for an Operation Manager to join our busy depot in Wythenshawe, Manchester. The successful candidate will work 45 hours a week, consisting of working Monday to Friday 06:00hrs till 16:00hrs with a 60-minute unpaid break.

The successful candidate will be a dynamic, proactive, and forward-thinking individual, who is comfortable communicating with both our customers and internal colleagues at all levels.

The primary purpose of the role is to manage, oversee and continually improve the Depot?s Operation.

Duties and Responsibilities:

  • To manage all areas of the Logistics, Warehouse, and ISP operation;

  • To ensure the operation is pro-actively managed with resources well planned;

  • Ensure contingency plans are developed, documented, communicated and in place

  • To oversee the operation, compliance and management of the ATF operation;

  • Ensure general housekeeping is carried out at all times and that the reporting and communication is delivered to clients within agreed SLA?s or in the absence of an SLA, in a reasonable time to be set by the Depot Manager;

  • Assist in the development of current procedures and work practices, where necessary to improve efficiency;

  • Ensure all staff are fully utilised to meet the operational service needs;

  • Ensure that all staff are deployed by the most cost-effective means and reducing overtime where possible

  • Ensure high levels of Health and Safety conditions at all times within the warehouse environment, adhering to corresponding legislation

  • Ensure Security conditions and legislation is followed closely by operational staff

  • To visit customers as required to understand full requirements, agree and implement any procedural changes or corrective actions


  • Minimum of three years? experience working in a management/leadership role;

  • Previous experience of working in a freight forwarding environment is advantageous;

  • Previous experience of working in a customer service environment;

  • Excellent IT skills, with previous experience of using Microsoft Word & Excel;

  • Ability to work to deadlines in a time sensitive environment ;

  • Excellent communication skills;

  • Ability to understand and solve customer queries in a calm and professional manner.

What you'll need to do next?

If you have a proven track record of achievement and match the requirements for this role, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

NB: The Salary for this role is available on request.

Job Types: Full-time, Permanent


  • 10 hour shift

  • Day shift

  • Monday to Friday

Ability to commute/relocate:

  • Manchester, M23 9WT: reliably commute or plan to relocate before starting work (required)

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