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Customer Support Advisor Full Time

at Glasdon UK Limited London in London (Published at 13-05-2022)

Are you looking for an exciting, challenging and rewarding long-term career opportunity?

Glasdon UK Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products.

We are looking for confident and charismatic individuals to join our Customer Support function at both our Poulton-le-Fylde and Blackpool sites. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional Development.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.

Duties and responsibilities:

· Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email).

· Providing customers with quotations for products.

· Answering queries in terms of stock, delivery times, accounts, and production.

· Processing sales orders.

· Providing support to external sales personnel.

· Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.

The ideal candidate:

· Confidence, charisma and keen to progress a long-term career.

· Some experience within a sales or customer service environment / familiar with client interactions.

· Strong verbal and written communication skills.

· Good administrative, organisational and time management skills.

· Good team player.

· Ability to solve problems.

· Commercial awareness and professional.

· Willing to learn.

What we can offer you:

· A competitive commencing salary.

· 33 days paid holiday.

· A comprehensive training programmes.

· Company final salary pension scheme after a minimum of two years? service.

· Life insurance after a minimum of two years? service.

· Pension through NEST within 3 months of start date.

· Cycle to Work scheme.

· Long service awards.

· Private health insurance scheme after a minimum of one year's service.

· Subsidised on-site social space.

· Dress Down Friday.

· Free on-site parking.

· Team building days.

· Paid charity days.

You may also have experience in;

Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating.

Key Facts:

Title: Customer Support Advisor (Buildings & Housings)

Salary: Competitive plus Benefits

Hours: Monday to Friday, 9.00am to 5.00pm. Full-time, Permanent

Location: Poulton-le-Fylde & Blackpool, Lancashire

Driving Licence: Essential

The Glasdon Group Limited is a living wage accredited and equal opportunities employer.

Job Types: Full-time, Permanent

Additional pay:

  • Yearly bonus


  • Additional leave

  • Casual dress

  • Company events

  • Company pension

  • Cycle to work scheme

  • Discounted or free food

  • Employee discount

  • Life insurance

  • On-site parking

  • Private medical insurance

  • Sick pay

  • Store discounts

  • Wellness programmes

  • Work from home


  • Day shift

  • Monday to Friday

Ability to commute/relocate:

  • Poulton le Fylde: reliably commute or plan to relocate before starting work (preferred)


  • Bachelor's (preferred)

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