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Customer Service Advisor Full Time

at Search Consultancy Leeds in Leeds (Published at 07-04-2022)

Would you like to work for one of the worlds leading retailers? I'm hiring office based Customer Service Advisors in Leeds City Centre for a continuously growing company which was established in Yorkshire and now has over 20 years experience in their industry!
As a Customer Service Advisor you will be responding to customer's enquiries over the phone, email, WhatsApp and live chat, always aiming to achieve the highest level of service and aiming to solve any problems at first contact. You will be paid an annual salary of £20K plus an excellent benefits package.
The office hours for this role are Monday-Friday 8.45am-5.15pm - NO WEEKENDS OR LATE NIGHTS!
So, what would a normal day look like?
  • Handling inbound calls from customers
  • Making outbound calls to existing professional customers to maximise opportunities
  • Presenting current campaigns and promotions
  • Amending accounts
  • Maintaining strong relationships with existing customers

What do I need from you?
  • Experience in a customer facing environment (contact centre/office based is advantageous)
  • Excellent telephone manner and communication skills
  • A positive outlook and consistent enthusiasm

Finally? What's in it for you?!
  • A competitive salary of £20K
  • 25 days holiday + 8 bank holidays
  • 50% product discount for family and friends
  • Excellent pension scheme

If you would like to be considered for this position, please click apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply Now

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