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Inbound Customer Service Advisor Full Time

at Change Recruitment Group London in London (Published at 04-04-2022)

Job Title - Inbound Customer Service Advisor
Contract - Permanent
Salary - £19,000 - 21,000
Location - Training on site then hybrid working available
Shift - Monday - Friday 9am-6pm

Key Duties Include:

- Using Multiple In-House systems
- Taking incoming calls with queries from customers
- Liaising with other departments within the business
- Processing Sensitive Client and Customer information
- Responsible for carrying out work to ensure that the clients records are accurate
- Identify the key information for each account and record this accurately

What you will need to have:

- Customer Service Experience is essential (Retail, Hospitality included)
- Experience in Financial Services desirable but not essential
- Excellent range of PC skills
- Exceptional written and verbal communication skills
- Ability to work at part of a team as well as on your own initiative
- Excellent Numeracy Skills

Job Type: Full-time

Salary: £19,000.00-£21,000.00 per year

Schedule:

  • Monday to Friday


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