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Customer Service Advisor Full Time

at Clearanswer Call Centre LTD Kingston upon Hull in Kingston upon Hull (Published at 01-04-2022)

We?ve won awards for being the best and we want you to be a part of this!

  • A highly competitive starting salary
  • Monthly attendance bonus
  • Very healthy commission
  • Employee engagement events
  • Incentives
  • Wellbeing tools
  • Discounted gym membership

So now is the time to join !!

We?re expanding and growing our EE and BT campaigns and what?s even better is, you don't need any experience doing sales previously as we give you all of the training!

The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone?s learning style so you?re fully prepared. Once you?ve graduated from training you?ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week).

What will I be doing?

  • Providing outstanding customer service via inbound calls
  • Using all of the great skills we?ve taught you, you?ll be having brilliant conversations, supporting customer queries and talking about our fantastic products.

What we offer our employees for their hard work!!

  • Brilliant, in-depth training both in the classroom and on the calling floor
  • Employee Recognition
  • Wellbeing support and tools
  • A very competitive starting salary!
  • Healthy commission scheme
  • Discounted Gym membership with a local gym
  • 28 days holiday plus additional days based on tenure
  • Monthly bonus for good time keeping and attendance!
  • Pension scheme with employer contributions from Clearanswer
  • Monthly incentives which gives you the chance to win some prizes and rewards!
  • Opportunities to take part in charity events throughout the year.

Skills we're looking for?

  • You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Someone who is eager to learn!
  • Hardworking and committed to delivering the very best
  • No previous call centre experience is needed as full training is provided
  • Phone handling or customer interaction experience is beneficial

Salary is effective from 1st April 2022, £20,913.97 per annum

Job Types: Full-time, Permanent

Salary: £20,913.97-£23,567.37 per year

Additional pay:

  • Commission pay

Benefits:

  • Company events

Schedule:

  • 8 hour shift


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