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Call Centre Operative Full Time

at Go Green Taxis Ltd London in London (Published at 31-10-2021)

Thank you for your interest in our Call centre operative vacancy in Didcot, Oxfordshire. We are looking for an enthusiastic, self-motivated individual to join our award winning, friendly and successful team.

Here at Go Green we are passionate about hiring the right people, supplying the best training and offering the best rates of pay to our award-winning team we are on a mission to provide first-class service, outstanding reliability, excellent customer service all whilst reducing carbon emissions and being as kind to the environment as possible.

We take pride in setting ourselves apart from the usual Taxi and Private Hire firms. This has been noticed and rewarded with multiple awards from industry experts such as The Professional Driver Magazine QSi Awards where we have won Private Hire Company of the Year for 2015, 2016 and 2017!

Your main duties will include

  • Handling Telephone and Internet queries and bookings from public and corporate customers
  • Looking after the Echo dispatch system, spotting problems and providing solutions
  • Assisting drivers with directions and special instructions
  • Ensure cover is arranged for all necessary bookings as and when required
  • Ensure workstations are cleaned periodically throughout the day
  • Carrying out checks for upcoming bookings
  • Ensuring a high level of Customer Services and professionalism always
  • Investigating mistakes and taking remedial action

Ideal candidate should:

  • Being self-sufficient
  • Be confident working independently
  • Have a keen eye for detail
  • Confident working under pressure
  • Ensure a high standard of accuracy
  • Located within Didcot and the surrounding areas
  • Have own transport due to remote office location
  • Be available for cover, sometimes at short notice
  • IT literate with good numerical and literacy skills

We are currently looking for a member of staff to work Saturday & Sunday days, shifts could be between 7am and 6pm.

Job Types: Full-time, Part-time

Salary: From £8.91 per hour

Schedule:

  • Weekend availability

COVID-19 considerations:
We have insured our office space allows for social distancing. Hand sanitiser & antibacterial spray are available at each desk and around the building.

Education:

  • GCSE or equivalent (preferred)


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