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Customer Service Agent Full Time

at Tyson Wilson Temp Ltd. Belfast in Belfast (Published at 28-10-2021)

Job description
The Role- immediate Call Centre agents needed!!

As part of our clients ‘new world’ strategy we are delighted to offer these excellent work opportunities!

As an Associate you will work in partnership with our award-winning Client, where you will be an expert in your field and confidently match our clients customers to the best products and services for their needs!

You will be a professional and proactive person who is target driven and thrives on building excellent relationships with customers.,

* Responding to various routes of interest to ensure customers are matched the right products and services for their needs

Providing an excellent customer experience via telephone by using your active listening skills to understand your customer requirements
Processing customer orders in a professional and timely manner
Ensuring accuracy at every stage of your call
working towards monthly KPI’s to meet targets including sales, call efficiency and attendance
Ideally you will have 6 months + experience in an outbound sales environment
Confident and enthusiastic to promote our client brand, products and services and turn them into sales
Target driven
Excellent communication skills
Attention to detail
Enhance customer experience through excellent quality & compliance
Ability to work under pressure and demonstrate resilience
Demonstrate positive and professional attitude, We are a customer management business that uses a combination of clever communication, powerful data and motivated people to grow our clients’ businesses
£21,600 starting salary plus an OTE on top
Onsite canteen
Employee perks and discounts
Working hours – Mon-Fri shifts between 10am and 8pm No weekends!!
A professional & fun working environment
Excellent development opportunities
Regular Incentives
Refer a Friend incentives

To apply for this role please apply via the link below. This is a secure career move within a

Expected start date: 01/11/2021

Job Types: Full-time, Permanent

Salary: £18,000.00-£19,000.00 per year


  • GCSE or equivalent (preferred)


  • customer service: 1 year (required)

Work remotely:

  • No

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