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Inbound Sales Advisor Work From Home UK Full Time

at Concentrix Belfast in Belfast (Published at 10-10-2021)

We have exciting new opportunities to join our award-winning team giving an exceptional service to one of Concentrix?s key clients, Vodafone.

This is a train from home and work from home position

What is in it for me?

  • Monthly Bonuses/Incentives (anything from £200 - £900 per month and up to £200 a month in online vouchers depending on the campaign and your performance)
  • 2-3 weeks in depth training (campaign specific)
  • Fortnightly Pay
  • Discounted Vodafone plan for yourself up to 80%
  • Company Staff Discounts on Virgin Media, O2 UK, UK, AXA Insurance, and various online shopping and high street retailers.
  • Free healthcare cover for you and your dependants after one year, along with company pension scheme.
  • 28 days paid holiday per year

Who are we looking for?

  • A great communicator and enthusiastic about helping customers
  • A passion about achieving goals and comfortable selling products that fit a customer?s requirements
  • Thrive on learning new knowledge and skills and are quick to adapt.
  • Know your way around a computer and can navigate multiple systems
  • Be self-motivated and can work from home with minimal supervision
  • Be resilient and can adapt to a fast paced and ever-changing environment

If The Above Sounds Like You AND You Have

  • 6 months previous customer service experience
  • A quiet place to work at home
  • Good broadband connection (10mbs or above)

Then read on....

What does the job involve?

  • Taking Calls from Vodafone customers (approximately 20-25 calls a day)
  • Identifying sales opportunities, retaining customers and upselling Vodafone?s additional services and products
  • Solving problems, going the extra mile to provide a fantastic customer service
  • Working towards monthly targets, i.e. sales, call handling times and customer satisfaction targets, attendance and time keeping
  • Processing orders and updating customer accounts with relevant detail in an accurate and timely manner
  • Working on a rotational shift pattern between the hours of 8am ? 9pm Monday to Sunday

What are you waiting for? We can?t wait to meet you!

Job Types: Full-time, Contract, Permanent

Salary: £40,000.00-£50,000.00 per year

Additional pay:

  • Performance bonus
  • Safety bonus
  • Yearly bonus

Benefits:

  • Childcare
  • Company car
  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Store discounts

Schedule:

  • 8 hour shift

COVID-19 considerations:
wear a mask



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