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Full time call handler Full Time

at Driving Instructor Services Swansea in Swansea (Published at 15-09-2021)

Your main job roll will be answering calls and dealing with potential and existing pupils from driving schools throughout the UK.

Successful candidates will be responsible for dealing with incoming calls from pupils or instructors, this may include booking and altering lessons and updating instructors? diaries and passing over of messages.

Excellent time keeping, reliability and politeness along with excellent customer service, outstanding listening skills and an impeccable phone manner are essential qualities in our staff. Sales experience, call centre experience and customer service experience is preferred but not essential. We are a small team, so successful candidates will be required to work closely with others and also independently when required.

Due to our location access to transport is preferable but not essential.

This role will require the successful candidates to work mainly evening and weekend shifts as well as some possible day time shifts. Training will take place during the weekdays (our office is open 8am-8pm Monday to Friday and 9am-5.30pm Saturday)

Pay will start at minimum wage with a review after the probationary period. There is the potential to earn bonus if successful candidates are selected to work on our intensive sales team.

Job Types: Full-time, Contract

Salary: From £8.91 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends

Work remotely:

  • No


Viewed: 18 times
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