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Customer Support Advisor Full Time

at ResQ Ltd Kingston upon Hull in Kingston upon Hull (Published at 16-08-2021)

About ResQ:

We are a collaborative team of professionals working together to provide the best customer service and sales experiences to our clients and customers! We have been awarded 3 Stars (World Class) accreditation by Best Companies as well as being named in the Top 100 large companies and Top 5 telecoms company to work for in all the UK as well as being named in the to work for as well as in the Top 30 best companies to work for in the North East!

Due to our continued success, we have the delight to announce we are now hiring for Customer Service Agents!

Don?t worry about experience. Opportunity is what ResQ is looking to give you!

As a Customer Service Agent you will be required/expected to:

  • Manage queries from existing customers.
  • Always put the customer first and be empathetic to their needs and circumstances.
  • Thoroughly investigate each enquiry, ensuring the best solutions are offered.
  • Deliver exceptional customer service throughout ? enthusiasm and passion is key in this role to ensure our customer know they are valued!

While no prior experience is required, we do look to identify some key core skills, including;

  • Interpersonal skills ? are you a people-person? A natural chatterbox? We want you!
  • Problem-solving skills ? how quickly can you adapt to change? Do you love helping others?
  • Positive attitude!
  • Be eager to learn!

In reward for your hard work we offer:

  • A competitive base salary (paid monthly)
  • Guaranteed hours (40.25 p/week)
  • On-going support and training
  • Development and opportunities to progress
  • Employee benefits ? discounts, free-on site gym, company pension, wellness programmes & much more!

Apply today to start the process & our friendly Recruiters will be in touch soon!

Job Types: Full-time, Permanent

Salary: £18,135.00-£28,000.00 per year

Additional pay:

  • Commission pay

Work remotely:

  • No

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