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Commissions Consultant Full Time

at Clarity Travel Manchester in Manchester (Published at 27-07-2021)

Commissions Consultant


Clarity provides global Corporate Travel Management and conference and events services to organisations in the United Kingdom and worldwide. Clarity has a turnover in excess of £500m per annum, and is a global, multi award winning, UK top 10 Travel Management Company.

As part of some exciting growth we are now looking for a Commissions Consultant to join a newly created team in our Manchester office. The hours of work for this position are 9.00am to 5.30pm Monday to Friday.

We take the wellbeing of our colleagues seriously, and during the Covid-19 pandemic, Clarity continues to ensure that our clients and colleagues remain safe. Where we have opened offices we have ensured that social distancing and one way systems are in place.

Here at Clarity our Commissions team ensures that our hotel and venue partners are setup to receive claims for commission that are due from the business that we place with them, so as part of this role you will build excellent relationships with our hotel partners, manage our internal systems, collect commission payments, deal with queries and allocate payments to ensure everything works smoothly.

No two days are the same at Clarity, but on a typical day you will;

  • Ensure that the commission claims are processed successfully

  • Update the system to make sure that the claims are sent to the right place and that the system is kept up to date

  • Create new supplier accounts in the system

  • Make sure that the commission claims are being generated with the right commission percentages

  • Send out copy commission claims where requested by a supplier

  • Allocate payments received in the system

  • Build relationships with suppliers and keep in touch to help them easily pay their claims

  • Run reports for venues or chains to help them reconcile the claims

  • Contact the suppliers when they have commission claims that are overdue, sending reminders or making calls where necessary to help get overdue payments in.

  • Liaise with the product team on any challenging suppliers where you need support

In return we offer a competitive salary with the opportunity to grow and develop you career plus;

  • 23 days holiday (rising to 26 days after 2 years service) + Bank holidays

  • 1 free day?s holiday to be taken in December

  • The option to buy extra holidays

  • Pension, Long service awards, Company funded nights out, Discounted Travel and incentive trips and prizes

So if you are looking for your next challenge, please get in touch, we?d love to hear from you!

As next steps you will be contacted via email, so please make sure you are checking your junk emails.

To be successful in this new role our ideal applicant will;

  • Have good Excel skills, for example, maintaining spreadsheets, updating data

  • Have a willingness to develop new skills

  • Be a good communicator

  • Have great customer service skills

  • Have a good command of the English language

  • Be able to learn quickly and adapt to (sometimes complex) in-house systems

  • Have the ability to work to deadlines and prioritise workload

  • Be organised with a methodical approach

  • Be self-motivated, proactive with a tenacious, professional approach to chasing payments

  • Be able to focus on a task

  • Have an honest and discreet attitude when dealing with company accounts

  • Work as part of a team and communicate with Management

  • Have a positive and proactive attitude

  • Be able to follow Company Policies and procedures

It would be good (but isn?t essential) if you;

  • Have some credit control experience

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