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Contact Centre Sales Advisor Full Time

at Response Personnel Ltd Luton in Luton (Published at 15-07-2021)

Contact Centre Sales Advisor

Salary £18,000 + £4,000 OTE

Current shift pattern whilst working from home:

Monday to Friday: 8am ? 4.30pm, 9am ? 5.30am, 9.30am ? 6pm

Saturday 9am ? 1pm (1 in 3 required to work)

Company Benefits:

  • Great development opportunities
  • Quarterly Bonus scheme
  • Company Pension Scheme
  • 25 days holiday (Pro-rata), plus Bank Holidays
  • Healthcare Cash Plan
  • Life Assurance
  • Subsidised canteen
  • Staff discount

Our client is a leading global employer, with a platform for developing talent. We have a great opportunity for a Contact Centre Sales Advisor to join a long-established company that was founded in 1919.


  • Handling inbound/outbound sales enquires for consumers in need of support or repair, adapting your approach to varying consumer needs.
  • Utilising the available products and services to find a solution for the consumer that best fits their needs.
  • Accurately record consumer data, ensuring compliance when selling regulated services such as insurance products and to ensure field teams can deliver service excellence.
  • Work as a part of a team to deliver an exceptional service and achieve key performance targets.

Skills / Experience

  • Experience working within a sales and service environment essential
  • Experience working within a contact centre
  • Experience working with FCA regulated products preferable
  • Experience working with live chat and social media platforms desirable
  • Excellent verbal and written communication skills
  • A passion to deliver a first-class consumer experience
  • Seek out opportunities to upsell through service
  • Be enthusiastic about working in a fast-paced, targeted environment
  • Self-Motivated in both your daily activities and in self-development
  • Enjoy working as a part of a team
  • Ability to work remotely when required

Reference ID: 2021052001

Job Type: Permanent

Pay: £17,999.00-£18,000.00 per year

Additional pay:

  • Commission pay


  • Company pension
  • Discounted or free food
  • Employee discount
  • Life insurance


  • Monday to Friday
  • Weekends

Work remotely:

  • Temporarily due to COVID-19

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