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Customer Service Advisor Full Time

at Cherry Professional Recruitment Sheffield in Sheffield (Published at 27-06-2021)

Cherry Professional Recruitment is working alongside an exciting manufacturing and distribution company to recruit a driven Customer Service Advisor to join their growing Customer Service Team. The successful candidate will be provided with full technical training to provide the highest quality of Customer Service and will join a rapidly growing business who have doubled their turnover over the past year. If you are driven, motivated to learn, and are passionate about customer service, this could be the next step for your career.

Key Responsibilities:

- Tracking the progress of customer?s orders.

- Product troubleshooting using interactive decision trees.

- Answering customer queries over the phone.

- Replying to customer queries by emails.

- Learning about our products and services to deliver the highest level of customer service.

Essential Skills & Experience Required:

- High levels of attention to detail.

- Strong written & verbal communication skills

- Complaint resolution experience is essential.

- Enthusiastic with a willingness to learn.

- Team player with a kind nature.

- Knowledge of Microsoft Office - Word, Excel and Outlook

- Sage 200 experience is desirable but not essential.

- Ability to prioritise and manage own workflow.

- Be professional and polite.

- Have a suitable telephone manner.

What?s On Offer

- Full training and one on one management.

- Competitive salary.

- Opportunity to develop a career.

- Inclusive environment where your efforts don?t go unnoticed.

-Bonus Scheme

-Performance Bonuses

-Sick Pay

-Employee Discounts

Cherry Professional Recruitment is recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used to apply for this role.

Job Types: Full-time, Part-time

Salary: £20,000.00-£24,000.00 per year

COVID-19 considerations:
Remote Interview Process

Language:

  • English (required)


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