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Customer Service Representative Full Time

at Search Consultancy Huddersfield in Huddersfield (Published at 03-06-2021)

Due to an exciting period of growth, I am recruiting for Customer Service Representatives to work for one industry leading online retailer in the UK!
As a Customer Service Representative you will be responsible for delivering first time resolutions whilst assisting with various customer related queries such as orders, delivery and support.

There is a fantastic earning potential with a basic salary starting from £19,691.10 with potential earnings up to £22,500 including a monthly bonus!

What will you be doing?

  • You will be first point of contact for all customer relates queries, such as inbound calls and emails.
  • Resolving customer complaints with first time resolutions.
  • Updating in house systems to update customer orders to reflect the status.
  • Where required, up sell and cross sell on products.
  • And most importantly, ensuring that you deliver excellent customer service at all times.

What are we looking for?
  • Candidates who have previously working within a Customer Service role within a fast-paced environment
  • Excellent communication skills both verbally and written
  • Experience working on various IT systems including in house systems.
  • Be motivated, resilient and have excellent attention to detail.

The benefits of the role -
  • Basic salary of £19,691.10 with an earning potential of £22,500.
  • 22 days annual leave + bank holidays.
  • 40 hours per week (one day per weekend).
  • Competitive benefits such as staff discount up to 50%
  • Free on site parking
  • Pension contributions and much more!

Interviews to be held next week, to learn more press apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply Now

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