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Purchasing Manager Full Time

at Utility Warehouse Bournemouth in Bournemouth (Published at 03-05-2021)

Purchasing Manager
Salary: £23,000 - £26,000 plus benefits

Location: Bournemouth

Hello we are Glow Green

With an annual turnover of over £18 million, Glow Green are a fast growing consumer heating solutions provider. Owned by Utility Warehouse (Telecom Plus PLC) we have big ambitions to accelerate our growth plans in an evolving marketplace. As an industry recognised and award-winning company, Glow Green?s mission is to become the UK's largest leading home heating solutions provider with a first-class workforce spread nationwide.
What we are looking for

We are looking for an experienced Purchasing Manager with a proactive, solutions-seeking mindset to join our team in Bournemouth. You will take responsibility for the day to day operational management of our purchasing function and play an instrumental role in driving improvements within the purchasing function.

About the role


    • Oversee the purchasing function within the business and take lead responsibility for raising purchase orders, internally and externally;

    • Become an expert in the products installed by the company, associated parts and additions customers can order, providing advice and support to operational teams;

    • Ensure the smooth operation of purchasing and delivery processes and taking proactive steps to make improvements;

    • Effectively communicate with customers by phone and email as necessary as part of delivering the purchasing function of the business as well as installation engineers;

    • Proactively manage delivery and logistics functions and liaise with customers and suppliers as needed;

    • Support the installation and scheduling teams to ensure installations proceed as planned and address any purchasing issues that may arise on the day of installation;

    • Process purchase orders for field engineers that require parts in order to complete installations and repairs;

    • Proactively review purchasing processes and make improvement recommendations, implementing changes effectively and efficiently;

    • Support stock management and the management of the warehouse;

    • Manage supplier performance to required quality, cost and delivery requirements, resolving process and complexity problems within the external supplier chain and that they are resolved in a timely manner;

    • To actively work with the external supply chain to achieve the best buying terms and conditions with the most competitive price possible;

    • Maintain procurement documents and procedures in a systematic way and in an audible fashion ensuring process compliance.

About you


    • You are a subject matter expert in purchasing with at least 3 years experience;

    • Experience in a customer facing role and confident in communicating with customers over the phone and by email;

    • Builds good rapport with suppliers;

    • Strong negotiation skills;

    • Confident reporting to Director & Board level.

    • An ability to empathise with the customer, understand their situation whilst remaining aware of the business needs;

    • A passion for enhancing the customer experience and implementing improvements;

    • Excellent customer engagement skills;

    • Commercial acumen and effective decision making;

    • Empathetic and and work well with people;Hands-on and solve problems when you spot them.

What's on offer


    • Competitive salary

    • Performance related pay reviews

    • Excellent progression opportunities across the business as we expand

    • Ongoing personal development

    • Early probation for employees who excel

    • Being a part of an expanding company

    • Company Pension Scheme

    • 28 Days annual leave entitlement (including Bank Holidays)


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