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Network Engineer Full Time

at Yodel Liverpool in Liverpool (Published at 20-04-2021)

Network Engineer

Role Overview

Network Engineer


Albert Dock, Liverpool
Excellent Salary + Benefits
Here at Yodel we deliver more than just parcels we deliver a great experience when it comes to your career too. We have a brilliant opportunity for an experienced Network Engineer to join Yodel's award-winning IT team based in Liverpool city centre. You will be responsible for maintaining the current IT Network Infrastructure (WAN, LAN, VoIP, perimeter security, load balancing, data centre and remote access).

What you'll be doing

You will be part of a team of 3 Network Engineers who maintain the IT network infrastructure and work with other teams to ensure the resolution of incidents and problems, but always putting the customer first. You will contribute to the development of the existing network and suggest ways of improving technology, processes and documentation. You will also be given opportunities to work within project teams to help design, implement and operate IT projects. Other duties will include:

  • Pro-active monitoring and management of the network to identify and resolve potential issues as they arise.

  • Installation, management and support of networking equipment at all Yodel sites across the UK.

  • Installation, upkeep and maintenance of network cabinets and cabling.

  • To answer and resolve any support requests escalated to third-line level.

  • Regular travel to sites across the UK as the need arises.

  • Resolution or escalation of all faults, liaising with third parties where necessary.

  • Configuration changes on networking equipment working within existing change processes.

  • Ensuring backups of all networking equipment.

  • Work under direction, capable of working without supervision.

  • Inform technical stakeholders or project teams of any changes to systems or processes.

  • Work across teams including Service Management, Technical Project Delivery and Solution Design ensuring excellent customer service and communication.

What you need to show us

You will play an integral role and will be required to take an active part in meetings with clients, users and development staff during investigations so excellent communication skills is key. You will be compliant and ensure adequate documentation is produced, distributed and maintained and you will capable of working with minimal supervision.

Technical skills will be an essential requirement including experience in the following areas:

  • WAN

  • Datacentre

  • LAN

  • WLAN

  • VOIP

You will also be able to demonstrate the following skills and experience:

  • Good arithmetic skills

  • Cisco CCNP, CCNA or CCNP Security desirable.

  • Cisco CCNA or CCNP Collaboration (Voice) desirable.

  • Takes a structured and effective approach to own work and demonstrates leadership potential.

  • Shows a calm, disciplined and analytical approach to problem solving.

  • Consistently meets deadlines and produces work of a high standard

  • Identifies problems and escalates appropriately.

  • Project management, including production of business cases, project scopes and costing.

  • Extensive knowledge and experience of Microsoft Office tools such as Visio and Excel.

  • Experience in integrating of SaaS, PaaS and IaaS solutions into an on-premise datacentre.

  • Experience with document management and control with Microsoft Sharepoint.

  • Awareness of Microsoft Office 365, Azure and AWS cloud technologies.

  • Takes an active part in meetings with clients/users/development staff during system investigations and throughout subsequent development work.

Why work with us

This is a fantastic role for a Senior Network Engineer looking for their next challenge and will suit someone who is self-motivated and enjoys working within an innovative organisation. The successful candidates will receive the following great benefits:

  • Competitive remuneration package

  • Mixture of office and home working

  • Private Medical Insurance

  • Business casual dress code

  • Free personal & professional development courses

  • Pension Scheme

  • Discounted city centre parking

  • Up to 25% discount on Very.co.uk

  • 33 days holiday including bank holidays

  • Discounted hotel stays, gym memberships and Virgin Media discounts

  • Up to 25% off the various food & drink outlets in the Albert Dock.

  • Dedicated wellness initiatives that support your wellbeing, ranging from our 24 hour employee assistance programme to subsidised gym membership

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