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Sales Advisor Full Time

at FONEWORLD UK Bournemouth in Bournemouth (Published at 19-04-2021)

Role: Sales Advisors (Full Time)

Location: FoneWorld Bournemouth

SALARY: £9-£9.50 p/h (DOE)

Do you want the chance to build a career in retail? FoneWorld specialises in repairs of smartphones, tablets and computers. We are looking for talented and ambitious professionals to join our team at Bournemouth store.

A career with FoneWorld is one that will see you working with people who do everything possible to build trust with our customers and each other. If you?re like us, you love connecting with people, helping them to feel at ease when they need it the most, and recommending solutions to help them repair their devices, protect it in the future and find the right accessories to help fit into their lifestyle. Than this sounds like we?d be a great match. Check out the details of this exciting role with us below.

The Role

This is a full time role, being a Sales Advisor at FoneWorld requires a diverse set of skills. Our stores are fast-paced and very dynamic which poses plenty of challenges.

Key responsibilities

  • First and foremost you will be conducting Level 1 and 2 repairs on our customer?s devices. This will include things like replacing batteries, screens, internal flex replacements, replacing cameras etc
  • You will not only fix their device to the incredibly high standards of FoneWorld, you will also deliver the best customer service experience to every guest who walks in the door.
  • Welcome and help customers that enter our stores whether they need tech support, advice or to purchase an accessory from us.
  • Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you and the team need to conduct repairs
  • Ensure that all procedures and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.
  • Own and manage the stock levels within the store alongside storage, safety, and security
  • Create a store, which is welcoming, customers will see it as the place to go for quality repairs and personalisation.

Key Skills, Knowledge and Experience

(These are things we?ll look for in the recruitment process)

  • Previous sales experience essential
  • A passion and curiosity about technology and problem solving
  • An engaging communication style, energetic and proactive with an excellent customer focus
  • Experience of working in a fast paced, pressurised environment
  • Strong IT skills
  • Knowledge of the telecoms sector and an interest in communications technology
  • Flexible approach to work and meeting the needs of the company

In Return:

We offer a fun and inspiring place to work. What we don?t offer is lots of rules and processes, red tape or things that will hold you back, quite simply we?re the place that allows you the freedom to help other people by doing the things you love.

In addition, there are some great benefits too:

  • 28 days annual holidays
  • Discounts on repairs and store purchases.
  • Online and on the job training available.
  • Company pension

Job Types: Full-time, Permanent

Salary: £9.00-£9.50 per hour


  • Store discounts


  • 8 hour shift

Work remotely:

  • No

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